Operations Controller
8 months ago
ABOUT THE ROLE
We are currently looking for a highly motivated and safety focused Operations Controller to join our team, based in Geelong on a full-time basis.
Reporting directly to the Operations Manager this position will be primarily responsible for:
Coordination and scheduling of fleet & staff movement including monitoring hours and delays; Allocation and coordination of customer bookings & deliveries; Building relationships with current customer base and ensuring a high level of service is offered; Out of hours on-call rotating roster; Monitor and manage all aspects of fatigue compliance; Supervision and management of direct staff; Assist with payroll-related activities; Assist with the commercial process of the division when required.ABOUT YOU
You will be passionate about safety, have a strong work ethic while delivering great customer service, asset utilisation, and business improvement.
To be successful in this dynamic role you will have:
Experience within a similar role, ideally within transport and logistics; Demonstrated ability to lead and motivate a team; Proven management experience of company and subcontractor fleet; Strong customer focus and the ability to build cross functional relationships and collaborate effectively with all internal and external stakeholders; Excellent verbal and written communication skills; The ability to work within a team environment as well as autonomously; A high level of computer literacy and attention to detail; Continuous improvement mind-set delivering on measurable outcomes; A sound understanding of COR, NHVAS, BFM and Mass Management compliance accreditation systems and regulatory requirements; The ability to do some short term travel, if required; Exposure to Enterprise Agreements and Transport related Awards (highly regarded); Prior involvement with workers compensation and injury management (highly regarded); A tertiary qualification within Transport and Logistics (not essential).-
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