Group Credit Manager

1 week ago

Eastern Suburbs, Australia Fletcher Building Full time

• Leading Parental Leave Policy for Primary & Secondary Carers
• Access to Fletcher Insulations “Work Perks” Discounts for the entire family
• Enjoy the Flexibility of a Hybrid Environment to Ensure Greater Work life Balance 

About Our Business

Fletcher Insulation is a leading Australian manufacturer and distributor of insulation products, with iconic brands such as Pink® Batts and Sisalation®. We are an Australian company, and part of the Fletcher Building group, a New Zealand-owned multinational group employing 14,500 people. In Australia, Fletcher Building companies include Laminex, Tradelink, Iplex, Oliveri, and Stramit, as well as Fletcher Insulation.

Our products are used extensively in the building industry on residential and commercial projects and are supplied through our specialist customer channels, which include builders, insulation ‘supply and fit’ businesses, commercial contractors, national outlets, and retail hardware stores. We are also well recognised in the building industry for our technical capability, providing expert technical advice to architects, designers, builders, and homeowners on the best insulation solutions for their projects. 

About the Role 

We are seeking an inspiring and collaborative leader to take charge of the credit management processes for Fletcher Insulation and its affiliated entities, based out of our Dandenong site as a Group Credit Manager. This pivotal role will oversee accounts receivable, collections, and dispute management, while maintaining clear reporting for both internal and external stakeholders. Reporting to our Group Commercial Manager, you’ll play a key role in driving business results by fostering strong working relationships across teams, utilising your expertise in data & reporting and promoting a culture of continuous improvement.

Your leadership will be crucial in ensuring high governance standards and building a team that thrives on collaboration and excellence. If you have a passion for motivating and influencing others, alongside technical proficiency , attention to detail and a strong commercial acumen, this is the opportunity for you. Join us in creating a cohesive, results-driven environment where culture, skills, and collaboration lead the way.

Ideal Skills and Capabilities Required 

  • Proven track record in customer collections and business development 
  • Assess the creditworthiness of potential and existing customers
  • Thorough knowledge of legal obligations (PPSA, Trade Practices & Privacy Acts)
  • Experience on an Open Item operating system (cf. Balance Brought Forward)
  • Advance in Microsoft Office, Knowledge of SAP & S4/Hanna
  • Experience on ASIC, Dun & Bradstreet, Veda and ABR database desirable
  • Members of AICM will be highly regarded
  • Experience with Debtors Insurance and its requirements
  • Strong reconciliation skills and attention to detail                           
  • Great Communication, Relationship management and influencing capabilities
  • Experienced & passionate People Leader

Why Join Our Team?

  • Fletcher Insulation, Part of the Fletcher Building Group
  • Leading Parental Leave policy – 26 weeks paid for primary carers
  • Great Parental Leave for Secondary Caregivers too 
  • Amazing return-to-work options for parents coming back to work  
  • Moving into the Innovate of our Fletcher Building RAP
  • Ongoing Training and Development to enhance your career at Fletcher Insulation
  • Enjoy all Fletcher Building Discounts and Rewards
  • Join our Partnership with the Smith Family – Supporting Youth Education 

We are excited to introduce you to our close and collaborative team at Fletcher Insulation. When we recruit of course we are looking for particular skills but two skills we cannot train are personality and culture fit Our team are very important to us, and we are looking for the right person to join us to help achieve our strategic goals in FY25 

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