Client Relationship Manager, Private Health Insurance
5 days ago
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
This role is responsible for managing and growing a portfolio of Health & Benefits clients by supporting the delivery of Private Health Insurance solutions that meet agreed client outcomes within a specific portfolio that has a strong weighting to specific industries.
Reporting to the Client Director, key responsibilities will include:
Managing a portfolio of Health & Benefits clients. Growth of existing book of business through internal and external new business prospecting. Engagement and negotiation with Life insurance markets. Utilising data and analytics to provide insights to clients and support marketing strategies across Life Insurance. Managing a portfolio of large national and multi-national clients. Working closely and collaboratively with peers in application of subject matter expertise. Designing and executing service plans to deliver superior client outcomes. Ensuring the service plan offering aligns to client needs. Facilitation of strategic claim reviews to ensure the best outcomes for all parties. Developing appropriate solutions to meet client needs resulting in improved client outcomes and retention. Working collaboratively with national colleagues to build best in class solutions for Aon clients.How this opportunity is different
Aon’s Health & Benefits team is part of Human Capital Solutions, Australia’s leader in helping organisations attract, retain, protect and sustain the workforce they need to be able to deliver on their business strategy. By addressing people risk through data driven insights and quality advice, Human Capital help clients make better decisions about their most important asset, their people.
Skills and experience that will lead to success
Previous experience working across accident and health, private health insurance, and/or group risk for insurers, consulting/broking company, financial adviser, or superannuation fund. General Insurance Broking and/ or, Life and superannuation will be viewed favourably. Knowledge of employee benefits programs including the various legislative requirements. High level of accuracy and attention to detail. Proven ability to successfully manage multiple consulting engagements for a diverse range of clients. Proficient computer skills (Microsoft Office Suite, in-house designed databases). Have superior time management skills and the ability to handle multiple projects projects/deadlines simultaneously. Promotes and facilitates effective two-way communication, both within the organisation and externally, and able to positively influence key decision makers.How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
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