Customer Service Officer

3 weeks ago

Adelaide, Australia Randstad Full time
  • State Government opportunity
  • Exciting opurtunity to work within a busy call centre
  • $36.00 + per hour plus super

Do you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments.

These roles will be based in the Adelaide CBD for a period of 6 months with the view of extension past that point. The roles will offer a variety of administration duties and customer service.

  • Answer inbound customer enquiries
  • Provide technical advice to customers
  • Update and maintain database records
  • Administrative tasks
  • Handle customer data and information with confidentiality

What you will need

Experienced working in a customer service role. It would be great if this experience was gained within the government, state or local. However, it is not essential.

  • Must have a National Police Check (within 6 months)
  • Customer service experience (contact center or face-to-face role)
  • Strong communication skills
  • Experience in dispute resolution an advantage
  • Have the capability to assist customers in a timely and efficient manner
  • Computer literacy
  • Administrative skills

Why work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

  • We offer three pay runs per week ensuring you are always paid within the week.
  • Access to My Randstad portal for easy payslip access
  • Exclusive access to roles before we go to market
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
  • Access to our employee assistance program services, including counseling services.

Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.

How to apply

Click APPLY and upload your CV in WORD format, or contact Monique Costanzo(monique.costanzo@randstad.com.au) with any questions you have about these opportunities

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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