Customer Service Officer

1 month ago


Adelaide Airport, Australia Regional Express Full time

We are seeking suitably qualified and highly motivated individual's to join the Rex Adelaide Airport Team in the role of a part-time Customer Service Officer.

**Reporting**:
This position reports to the Adelaide Airport Manager.

**Position responsibilities**:

- Provide domestic and regional check-in, departure and arrival services for Rex at Adelaide Airport
- Reservation and ticket sales including collection of monies
- Pre and post flight duties
- Editing flights
- Sales reporting and recording functions as appropriate
- Assist with the receipt and dispatch of aircraft including operation of aerobridge if required
- Rex Lounge duties, including processing of guests, restocking and cleaning
- Assisting special needs customers.
- Passenger marshalling
- Assist customers with damaged and lost baggage enquiries
- Comply with requirements set out in the company’s safety policy and standard operating procedures
- Other duties as requested by the Airport Manager

**Selection Criteria**:

- Airport and Sabre system experience preferred
- Able to obtain an ASIC (Aviation Security Identification Card) and Aerobridge licence
- Able to work shift work that includes early starts, evenings and weekend work
- Ability to work in a team environment and a commitment to on time performance
- Previous customer service experience
- Well-developed written and oral communication skills
- Outstanding image and presentation
- Computer literacy of a high degree
- Ability to work unsupervised.

**_ Please note: _**Under the Rex Group _COVID-19 Mandatory Vaccination Policy_ all new customer-facing frontline employees must be fully vaccinated with an Approved COVID-19 vaccine and provide evidence of vaccination.

**To apply**:



  • Adelaide Airport, Australia Regional Express Full time

    We are seeking suitably qualified and highly motivated individual's to join the Rex Adelaide Airport Team in the role of a part-time Customer Service Officer. **Reporting**: This position reports to the Adelaide Airport Manager. **Position responsibilities**: - Provide domestic and regional check-in, departure and arrival services for Rex at Adelaide...


  • Adelaide Airport, Australia Rex (Regional Express) Full time

    We are seeking suitably qualified and highly motivated individual's to join the Rex Adelaide Airport Team in the role of a part-time Customer Service Officer. **Reporting**: This position reports to the Adelaide Airport Manager. **Position responsibilities**: - Provide domestic and regional check-in, departure and arrival services for Rex at Adelaide...


  • Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...


  • Adelaide, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We require a communications expert in customer service who is inclusive and collaborative with a ‘can do’...


  • Adelaide, Australia BGIS Full time

    At BGIS, we are a leading organisation in Integrated Facilities Management dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced Customer Service Officer to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...


  • Adelaide Airport, Australia News Corp Australia Full time

    What’s the role? Work in the contact centre within our state of the art Adelaide HQ. Be part of a team of dedicated specialists who support News Corp Australia’s subscriber customers for our digital and print products. What’s the role? Provide support over phone and webchat to our customers about their account and our products. Display care...

  • Customer Service

    1 month ago


    Airport West, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Call Centre & Customer Service**Location**: - Airport West - Victoria**Salary**: $50,000.00 - $55,000.00 Yearly **Reference**: - BH-26082**The Company** Our client is a leading distributor of some the world’s most exciting appliance brands and electrical products. They...


  • Sydney Kingsford Smith Airport, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handler, servicing 19 airline partners across ten airports Australia-wide. We're big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in in a seamless manner. Being the...


  • Adelaide Region SA, Australia Hudson Australia Full time

    FT Hours - 9am -5pm (flexible rostered hours) - Immediate start - this week is ideal - Adelaide NORTH- onsite parking available - Join a growing team, role to support hiring process - WWCC and POLICE CHECKS required - 2 roles available - $32 PH + Super **Job Description: Customer Service Officer** **Position**: Customer Service Officer **Location**:...


  • Greater Adelaide SA, Australia Northline Full time

    **Job no**: 494322 **Work type**: Permanent Full Time **Location**: SA - Adelaide **Categories**: Administrative Assistance As Adelaide Depot’s next Customer Service Officer, you will be the channel of communication between Branches, Client Services, Sales, Account Management and Northline’s customers. You will have a variety of responsibilities all...


  • Adelaide, Australia Randstad Full time

    Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants...


  • Adelaide Region SA, Australia BGIS Full time

    **BGIS **is experiencing strong company growth and requires a **Customer Service Officer **to join our existing team. **The Role** The responsibilities of the **Customer Service Officer **include: - Answer incoming calls from clients; - Answer inquiries; - Lodging work requests using the nominated CMMS; - Handle complaints; - Data entry - Interpret and...


  • Adelaide, Australia Vinidex Pty Ltd (Australia) Full time

    About the Company:Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions. As Australia's foremost environmentally conscious manufacturer and supplier of quality PVC pipe, PE pipe and PP pipe systems and solutions for the transportation of fluid, data, and energy. Vinidex has state-based...


  • Adelaide, South Australia Randstad Australia Full time

    State Government opportunityExciting opurtunity to work within a busy call centre$ per hour plus super Do you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. These...


  • Greater Adelaide SA, Australia Symbion Full time

    **- **Job no**:494516** ***: - **Business unit**: Lyppard Australia Pty Ltd, ABN 53 007 008 906** ***: - **Position location**: Beverley** ***: - **Work type**:Full Time Permanent** ***: - **Location**:SA - Adelaide***: Looking to work in a fast paced customer service environment? - Full time Customer Service Officer - Veterinary pharmaceuticals -...


  • Adelaide Region SA, Australia Sika Corporation Full time

    Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 300 factories with over 25,000 employees & an expanding team across...


  • Airport West, Australia Capture Recruitment Full time

    Are you tech-savvy, detail-oriented, and ambitious? Our client is seeking an enthusiastic Customer Service Administrator to join their team at their Airport West location. As a Customer Service Administrator, you will play a vital role in ensuring smooth operations within the logistics department. Your responsibilities will include managing customer...


  • Adelaide, Australia Randstad Australia Remote Work Freelance Full time

    Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants...


  • Adelaide, South Australia Randstad Australia Full time

    Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants...


  • Adelaide Airport, Australia A2B Australia Full time

    **About Us** *** 13cabs Taxi network is the largest in Australia directly supporting 10,000 vehicles and 40,000 Drivers. We believe in the importance of accessible, dependable and equitable transport in the community and are building the team, technology and brands to support its delivery. **About the role** *** Our Adelaide team are looking for someone...