InWork Support Mentor
2 weeks ago
Not all heroes wear capes … but plenty of them are here at Youth Projects
A bit about us
We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.
This is (some) of what we got up to:
- Over 8,000 people accessed our services
- Welcomed 16,431 visits to The Living Room
- 80% of the young people we supported landed sustainable employment or education outcomes
- More than 150,000 coffees were sold through our social enterprise cafes with $73K profit re-directed into homelessness and youth services
- Experienced 130,000+ contacts through our harm minimisation program
- Awarded ‘Great Place to Work’ 2022 and 2023
- Providing a safe and inclusive workplace as 88% of our 2024 workforce identifying to have lived or living experience
Want to challenge yourself and see what real change looks like? Come join the Youth Projects Team.
A bit about the role
The In-Work Mentor plays a critical role in ensuring that post-placement support is provided to young people and employers in an efficient, timely manner, and to a high-quality standard, all in alignment with the Transition to Work Service Delivery model. The role is pivotal in maintaining continuous engagement between the young person and their workplace, addressing any challenges or barriers to sustained employment, and fostering a supportive relationship between both parties.
The In-Work Mentor is not only responsible for offering practical solutions to employment-related issues but also for empowering young people with the skills, confidence, and resilience needed to thrive in their roles. By tailoring support to the specific needs of each individual and employer, the mentor helps to build strong foundations for long-term success. This includes liaising with employers to facilitate open communication, ensuring any workplace challenges are addressed early, and developing action plans to improve retention and performance.
The ultimate focus of the In-Work Mentor is on creating a pathway for sustainable employment, where both young people and employers benefit from positive, ongoing outcomes that go beyond initial placement.
Key requirements for this role:
- Certificate IV in Mental Health, Youth Work, Community Services, Career Development
- Proven experience in job seeker service delivery and mentoring
- Has experience in creating customised employment opportunities and diversity programs
- Strong administration skills with competency in all Microsoft Office applications
- Driver’s License
- Preferred but not required, Previous experience or knowledge of employment service claims
Now ... let’s talk about you
You understand the need for a wraparound service to support them to sustain employment or training.
Your passionate about working with young people and have the experience to back it up.
You have a solid understanding of people centred case management principles including the need to be respectful and responsive.
❤️You love people and can manage stakeholders of all varieties.
You’re full of creative ways to meet our service users where they are at and believe that engagement shouldn’t be a one size fits all model.
You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.
Why should you work with us?
We’re all about keeping things professional while still having a blast at work Our team brings high energy to everything we do, but we also know when take it easy. Flexibility is key here—whether you’re tackling the next big project or taking time for yourself, we’ve got your work/life balance covered. And let’s not forget, every day you’re here, you’re making a real impact to real people. But that’s just the start.
Check out these awesome perks waiting for you:
- Free, locally roasted coffee at the office ☕
- A portion of your income as tax-free through generous salary packaging benefits
- PLUS additional tax-free salary packaging on meals & entertainment expenses
- Flexible work environment & flexibility to take extra unpaid leave for travel while working
- 17.5% Annual Leave Loading
- Uncapped Employee Assistance Program
- Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person.
Send through your resume + a cover letter by clicking "Apply for the Job."
Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check.
Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates.
Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance
We are an independent, registered charity which provides front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty. We are not only changing lives, but saving lives. Comprised of a highly skilled multi-disciplinary team, we have the ability to provide a complete wrap around, judgement free service with a strong focus on respect, client-centred care and harm prevention. The impact we seek enables each person to lead longer lives, have improved health, meaningful employment and a greater sense of belonging, safety and security through a holistic model of care.
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