Medical Receptionist: Patient‑Focused Front Desk
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
As a medical receptionist, you will be the first point of contact for all our patients. You will need to be well-presented, courteous and committed to providing excellent customer service. High level communication skills, the ability to show empathy to patients, and a commitment to address their concerns and work as part of a team is paramount. The clinic is open from 7:30am to 7:30pm so the candidate must be able to work these hours as part of their roster, and have flexibility where required to assist the team.
Key responsibilities
- Ensuring the highest level of quality care and service delivered to patients from the moment they arrive at the clinic
- Supporting the GP's and nurses
- Ensuring confidentiality and management of patient records
- Liaising with Medicare, TAC and other insurance companies
- Communicating professionally with doctors, nurses, other staff, and patients
- Ability to multitask and prioritise workloads, including managing a high call volume
- Ability to complete daily reception and cleaning tasks to a high standard
About you
- Minimum 1-year experience as a receptionist in a medical clinic setting (Desired)
- Experience with medical practice management software is required, with any system acceptable
- Strong, professional and polite communication skills, both written and verbal
- Positive, enthusiastic attitude and good team player, who will contribute positively to the clinic culture
- Must have full work rights
About us
Ballarto Medical Centre is a long established family medical clinic in Carrum Downs, with 12 doctors, 4 nurses and an admin team of 6.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
-
Casual Medical Receptionist
6 days ago
Melbourne, Victoria, Australia Enriching Health Medical Full-timeJoin a Modern, Supportive General Practice Enriching Health Medical is a thriving, patient-focused family medical centre located in Caulfield North. We are seeking an experienced, friendly and reliableCasual Medical Receptionistto join our professional administrative team. This position is ideally suited to someone with previous general practice reception...
-
Casual Medical Receptionist
4 days ago
Melbourne, Victoria, Australia For Health Group Full-timeForHealth Group Cremorne is seeking a Casual Medical Receptionist to join our front desk team. You will welcome patients, manage the busy reception, input patient details, and support healthcare professionals with administrative tasks. Ideal candidates will have exceptional customer service, excellent communication, and strong multi-tasking abilities....
-
Casual Medical Receptionist — Front Desk
4 days ago
Melbourne, Victoria, Australia ForHealth Group Full-timeForHealth Group in Cremorne, Melbourne, is seeking a Casual Medical Receptionist to join our team at the Centre. You will manage a busy front desk, greet patients, and support health care professionals with administration tasks. The role emphasises high-quality customer service, efficient data entry, and teamwork within a patient-centred environment....
-
Part-Time Medical Receptionist
5 days ago
Melbourne, Victoria, Australia Delmont Hospital Full-timeDelmont Hospital in Melbourne is seeking a warm, mature Receptionist to join our Consulting Suites Team in a part-time capacity. You will be a reliable team player with strong customer service, organisational, and communication skills. Responsibilities include reception/administration duties, handling high volumes of calls, patient billing, banking, and...
-
Visa Medical Concierge
3 days ago
Melbourne, Victoria, Australia Bupa Dental Full-time $39,000 - $44,000Receptionist - Concierge | Docklands Docklands, VictoriaBe at the heart of it with Bupa!Join us in helping people live longer, healthier, happier lives.You may know Bupa for our health insurance, dental and optical clinics, and aged care services, but did you know we also deliver visa medical assessments across Australia on behalf of the Australian...
-
Medical Receptionist
3 days ago
Melbourne, Victoria, Australia Northend Medical Centre Full-timeNorthEnd Medical in Epping, Victoria, is seeking an energetic Medical Receptionist to join our large, supportive team. You will be the first point of contact for patients, handle bookings, billing, and clinic administration with warmth and professionalism.This casual role offers potential for part-time permanency for the right candidate, with shifts across...
-
Warm Medical Front Desk
3 days ago
melbourne, victoria, Australia Doctors&Co Full-timeAbout UsAt Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs. About UsAt Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional...
-
Patient-Focused Medical Receptionist
5 days ago
Melbourne, Victoria, Australia ENT Specialists Group Full-timeENT Specialists Group in Melbourne is seeking a motivated Medical Secretary to join our ENT practice on a full-time basis (part-time considered). You will handle front-desk duties, diary management, invoicing, patient liaison and secretarial tasks across Heidelberg and Box Hill locations. The role demands excellent customer care, strong organisational...
-
Dental Receptionist: Front Desk
3 days ago
Melbourne, Victoria, Australia Bupa Australia Full-timeBupa Dental Doncaster is looking for a friendly Dental Receptionist to join our team on a casual basis. You'll manage front desk duties, coordinate appointments, handle billing and receipts, and maintain patient records with care. We value warm, professional communication, reliability, and a patient‐focused approach. Monday and Friday shifts are required,...
-
Patient Care Coordinator
4 days ago
Melbourne, Victoria, Australia Sunshine Coast Health Ltd Full-timeSunshine Coast Health Ltd in Sunshine Coast is seeking a receptionist to join our GP-owned practices, providing front-line reception and secretarial support. You will guide patients through administrative and financial aspects of their care, ensuring a smooth clinic experience. The role emphasizes teamwork, high-quality patient care, and a fast-paced...