Client Success Associate

1 week ago

Sydney, New South Wales, Australia Tideri Jobbörse Full time
About the role:
The Client Success team is a critical component of Gartner's goal to help clients achieve their mission-critical priorities. Specifically, the Client Success Associate will act as the critical conduit between our clients and the various stakeholders within Gartner whose role it is to support and guide our clients in achieving their objectives and receiving value that far exceeds their investment in Gartner Services.
The CSA does this by being the driver of the client relationship, ensuring seamless and regular communication forums are well-organized, attended, and action points executed. In addition, they will have an outstanding knowledge of Gartner's products and services, and the research and advice that we have available that align with our clients' desired objectives. You will be a conduit, a coach, an expert, a facilitator, and a problem solver all in one, and your seamless delivery in this role is pivotal to Gartner's objective of delighting our clients.
Our Client Services team is aligned by Business Function, and so this particular role will be tasked with partnering with clients in the HR space – specifically CHROs, Heads of HR, etc. Your role will therefore consist of being immersed in all the things that keep HR Executives awake at night – Talent Management, Org Design, Workforces of the future, Employee Relations, Recruitment, Policy and Procedure, and many more
What you will do:
Build, develop, and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies. Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return on investment. Partner with Sales to onboard new clients to their purchased Gartner services and capabilities. Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients. What you will need:
12+ months of relevant professional and/or internship experience. You will have a passion for and interest in all things HR, and a willingness to unpack and discuss these concepts with your client stakeholders. Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills. Bachelor's degree preferred. Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting, and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy, and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .
What do we offer?
Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .
Job Requisition ID: 82731
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link:
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
#J-18808-Ljbffr

  • Client Success Associate

    7 hours ago

    Sydney, New South Wales, Australia SevenRooms Full time

    Job SummaryWe're seeking a highly motivated Client Success Associate to join our team at SevenRooms!In this role, you'll be responsible for developing and executing account strategies to drive renewals, upsells, cross-sells, and expansion opportunities within existing accounts, meeting or exceeding sales quotas.Our ideal candidate will have a proven track...

  • Client Success Associate

    1 day ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role:The Client Success team is a critical component of Gartner's goal to help clients achieve their mission-critical priorities. Specifically, the Client Success Associate will act as the critical conduit between our clients and the various stakeholders within Gartner whose role it is to support and guide our clients in achieving their objectives...

  • Client Success Operations Associate

    17 hours ago

    Sydney, New South Wales, Australia BaseUp Technologies Full time

    About the Role:The Operations Associate at BaseUp Technologies will support our clients through every stage of their journey with us.From initial onboarding to ongoing support, you'll be the point of contact for any questions or concerns.This is an excellent opportunity for someone who wants to build a career in project management and make a real impact on...

  • Client Success Liaison

    6 days ago

    Sydney, New South Wales, Australia Gartner Full time

    About the Role:The Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value far exceeding their investment. Associates understand and surface clients' business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions.Key Responsibilities:Build and manage...

  • Client Success Partner

    3 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Client Success Associate

    7 days ago

    Sydney, New South Wales, Australia Partnerize Full time

    Role OverviewAs a Partnerize Partner Manager, you will be responsible for sourcing, onboarding, and managing partners to help our clients achieve their revenue growth objectives. This role requires a deep understanding of client needs and market trends, as well as exceptional relationship-building skills.

  • Commercial Success Associate

    1 day ago

    Sydney, New South Wales, Australia Smartsheet Inc Full time

    Smartsheet is seeking a Commercial Success Associate to join their team. As a Commercial Success Associate, you will be responsible for providing pre-sales support and developing account knowledge. You will work closely with the Commercial Sales teams to identify new business opportunities and set qualified prospect meetings.Your primary goal will be to...

  • Client Service Associate

    1 day ago

    Sydney, New South Wales, Australia Guidepoint Full time

    This is a Client Service Associate role with one of the leading companies in AU right now -- Guidepoint -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Guidepoint **Play a vital role in Guidepoint's success.**   As an Associate on the Client Service team, you will...

  • Sr Client Success Partner

    2 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    The Client Services team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner/Evanta conference business.This is a critical role that drives client retention and builds a strong foundation for growth. Responsibilities Serve as primary point of contact...

  • Client Support Associate

    6 days ago

    Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full time

    Job DescriptionWe are looking for a highly motivated Client Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer support through various channels.The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. They will be...

  • Client Success Manager

    7 days ago

    Sydney, New South Wales, Australia Aiad Full time

    Aiad is a Premier Google Partner and badged Facebook Marketing partner agency seeking a skilled Client Success Manager to join our dynamic team.About the Role:As a Client Success Manager at Aiad, you will be responsible for driving client success and delivering exceptional results.You'll oversee the entire client journey, ensuring a smooth onboarding,...

  • Client Service Associate

    6 days ago

    Sydney, New South Wales, Australia Victorian Order of Nurses Full time

    Job OverviewVON, a registered charity and not-for-profit, provides home and community care to thousands of people in Ontario and Nova Scotia. As a Client Service Associate, you will be part of a team that makes a difference in people's lives.

  • Client Success Engineer

    7 days ago

    Sydney, New South Wales, Australia Mseq Full time

    At Mseq, we believe that our people are our greatest asset. As a Client Success Engineer, you will be responsible for ensuring that our clients achieve success and satisfaction with our products or services.This involves working closely with our customers to gain insight into their objectives and obstacles, and leveraging your technical acumen to guide them...

  • Client Services Associate

    7 days ago

    Sydney, New South Wales, Australia State Street Full time

    We are looking for a talented Client Services Associate to join our team. The ideal candidate will have strong computer skills, excellent oral and written communication skills, and the ability to work effectively in a team environment.Job Summary:Provide high-quality client service and supportWork collaboratively with internal stakeholders to resolve issues...

  • Client Success Paralegal

    6 days ago

    Sydney, New South Wales, Australia Hubstaff blog Full time

    Client Success ParalegalWe are seeking a highly skilled and motivated Paralegal to join our team as a Client Success Paralegal at Hubstaff blog. This individual will be responsible for managing client applications, coordinating with internal teams, and ensuring timely and accurate documentation.Responsibilities:• Manage and maintain accurate records of all...

  • Client Success Director

    1 day ago

    Sydney, New South Wales, Australia TALENTD Recruitment Full time

    We are seeking a Client Success Director to join our team at TALENTD Recruitment. As a Client Success Director, you will be responsible for driving business growth and expansion through effective account management. This is an exceptional opportunity for a motivated individual to take on a challenging position and make a significant impact on the company's...

  • Client Success Strategist

    1 day ago

    Sydney, New South Wales, Australia Yoobic, Ltd. (Italy) Full time

    Drive impactful implementations, nurture strategic relationships, and contribute directly to Yoobic's growth by joining our dynamic Customer team.About YoobicYoobic, Ltd. is a company that empowers clients in the retail industry to leverage digital solutions for transformative success.Key ResponsibilitiesThis role includes:Implementing end-to-end project...

  • Client Success Manager

    2 days ago

    Sydney, New South Wales, Australia ADAPT Full time

    Client Success Manager - Research & AdvisoryWorking with over 3000 A/NZ C-level executives annually, ADAPT has cemented itself as a market leading Research, Advisory & Multi-Channel Events company in Australia.Our vision is to make Australia & NZ more commercially competitive, differentiated, and productive on the global stage. We do this by working closely...

  • Client Success Strategist

    3 days ago

    Sydney, New South Wales, Australia ENGINEERINGUK Full time

    We are seeking a Client Success Strategist to join our team. The successful candidate will be responsible for ensuring client satisfaction and driving business growth through strategic partnerships and account management.About the RoleThis role requires a strong understanding of hotel B2B distribution in APAC, as well as experience in Key Account Management,...

  • Client Success Manager

    3 days ago

    Sydney, New South Wales, Australia Publicis Sapient Full time

    About the OpportunityWe're seeking an experienced Client Success Manager to join our team and focus on delivering exceptional client outcomes and driving business growth within the Financial Services Industry (FSI) vertical.As a Client Success Manager, you'll be responsible for managing client relationships, identifying and pursuing new business...