Underground Mechanical Fitter

1 week ago

Newcastle, New South Wales, Australia Hbt Group Full time

Underground Mechanical Fitter - Field Service
HBT Australia is seeking a motivated and technically skilled Underground Mechanical Field Service Engineer to join our team in New South Wales. This is an exciting opportunity to join a local organisation operating globally.
Overview
The Field Service Engineer will be responsible for providing on-site support to customers while ensuring optimal performance and maintenance of the HBT product line. This includes providing detailed performance data and reporting back to HBT to assist in continuous product improvement and reliability initiatives and projects.
Responsibilities
Performing service tasks, identifying/resolving technical problems and making analysis through onsite activity in any service categories (installation and commissioning, maintenance, repairs, upgrades and retrofits).
Proactively identifying potential equipment failures and requesting proactive corrective actions. Troubleshooting equipment failure and making recommendations to avoid repeating the problem in the future.
Participate in and/or lead RCA (root cause analysis) processes as required.
Coordinating, preparing, and ensuring that all materials, parts, documentation, and equipment are available and at the appropriate quality for service activities.
Perform equipment health inspections, validation and parameter audits.
Analyzing equipment performance using historical and electronic data to identify optimization opportunities.
Conducting required scheduled lifecycle auditing, and preparing comprehensive life cycle condition reports for customers to assist in overhaul scope preparation and replacement equipment forecasting.
Providing expert advice and support during breakdowns to minimise production losses.
Developing, preparing, and delivering high-standard training to longwall personnel on HBT equipment operation and maintenance.
Creating and maintaining a good relationship with customers and understanding their needs.
Identifying new sales opportunities and communicating them internally.
About you
Qualifications/Experience
Certificate IV and above qualifications are highly regarded
Trainer and assessor qualifications are highly regarded
Coal Board Medical certification highly regarded
Previous experience providing technical support for high-performance machinery
Familiarity with the operation and maintenance of HBT equipment is highly regarded
Underground experience in the longwall mining environment is highly desirable
Strong focus on safety
Willingness to travel to customer mine sites across New South Wales, including extended consecutive nights away from home
Availability to support customers outside of business hours and work alternative shifts (afternoon/night/weekend) as needed
Ability to work autonomously and as part of a team
Strong attention to detail, administrative skills and time management abilities
Proficiency in Microsoft Office suite, particularly Excel and Word
Full Driver's License (NSW or QLD)
What we offer
Competitive salary package
Company vehicle
Opportunities for overtime
You will have the opportunity to be a part of a growing business in a global organisation operating locally. If you are ready to make a meaningful impact and contribute to a positive work environment, we encourage you to apply for this role opportunity.
HBT is an equal opportunity employer committed to diversity and inclusion within the workforce.
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