Aimbig - Activities Assistant - Toowoomba (Qld)

2 days ago

Toowoomba, Queensland, Australia Arriba Group Pty Ltd Full time

**Introduction**:
About us

At AimBig, we're an employment services provider who's bigger than employment. This means we support people to secure, maintain and thrive in meaningful work, and businesses of all sizes to recruit a valuable and diverse workforce.

**Description**:
About the Role
This role provides administrative support to the Activity Services team to ensure that the operations are maintained in an effective, up to date and accurate manner. The duties include, but are not limited to:
Assisting the Activity measure to achieve forecast on Progress fees
Timely activity placement and referrals
Activities in place that are matched to caseloads, cohorts and demands of the business
Liaise with Internal Departments and external Stakeholders.
Notifies Regional/Business Manager when a client makes a complaint about a team member and performance of work.
Ensures effective communication with participants, activity host organisations, colleagues, and other industry stakeholders at all times.
Conduct all participant, employer, and network interactions with high level of customer service

**Benefits of working with us**:

- Competitive salary on offer + super + bonuses
- 4 additional "You Days" per year
- 1 additional day off a year to spend with your furry friend known as "Paws Leave"
- Phone, Laptop, and cloud-based platform
- $1000 professional development education allowances
- National footprint
- Growing within a connected, supportive workplace that values people first

**Skills and Experiences**:
About You
- High level of written, listening, and verbal communication skills.
- Ability to create, maintain and build positive relationships, with employees, external customers and with other stakeholders.
- Effective and efficient time management and organisational skills.
- High level of professionalism, integrity, resilience, reliability, empathy, and openness.
- Proficiency in computer literacy and data base management.
- Sound technical knowledge of the employment services industry, especially compliance obligations
- Ability to work with people from all age and cultural backgrounds, particularly people with injury
- Sound understanding of people with disabilities, and long-term unemployment conditions.
- A team player
- Valid driver's license and Blue card
- Please note: Mandatory COVID-19 vaccinations may be required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment.

Next steps

We put people first. Let's create the future together.

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