Business Systems Officer

2 weeks ago

Brisbane, Queensland, Australia Queensland Government Full time

About the Role
A key focus of this role is helping the organisation improve its business processes through digital solutions, including the use of Microsoft Power Automate, Forms and SharePoint Lists.
You'll report to the Team Leader, Digital Solutions, and contribute to delivering real value through smarter, more efficient ways of working.
Key Responsibilities
Design and implement business process automation using Power Automate, Microsoft Forms, and SharePoint Lists to enhance efficiency and user experience.
Provide expert support for web-based systems, including development, testing, and documentation.
Deliver user training and promote digital literacy to ensure the successful adoption of system improvements.
Contribute to continuous improvement by reviewing standards and developing tools and procedures that support high-quality outcomes.
Collaborate with stakeholders and vendors to understand system needs, promote best practice, and ensure compliance with government and industry standards.
For more details, please refer to the full role description.
What We're Looking For
We're looking for a collaborative team player with a strong foundation in business systems, automation tools, and stakeholder engagement.
To be successful in this role, you'll demonstrate your ability to:
Develop and contribute to simple project plans with clear milestones, communicate effectively with stakeholders, and maintain accurate documentation throughout the project lifecycle.
Collaborate effectively as part of a team aligned to ITIL principles, demonstrating a willingness to learn, respond to feedback, and support ongoing improvements.
Work confidently within SQL environments, including writing queries, supporting stored procedures, and assisting with basic database administration tasks.
Design and implement business process automation using tools such as Microsoft Power Automate, Forms, and SharePoint Lists, creating practical, user-focused solutions that improve workflows.
There are no mandatory qualifications for this role. However, experience with Dynamics 365, Power BI, or formal training in PRINCE2 or Agile methodologies will be highly regarded.
Conditions and Benefits
Convenient Northgate location with free on-site parking.
Competitive salary with up to 12.75% superannuation contributions.
Generous leave entitlements, including 17.5% annual leave loading.
Flexible work arrangements and supportive hybrid environment
Opportunities for professional development and career growth.
How to Apply
A detailed resume outlining your qualifications and experience.
A capability statement (1-2 pages) demonstrating how your skills align with the role's requirements.
**Applications close**: 22 August 2025
For further information or a confidential discussion, please contact Sarah Anderson.

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