Account Manager

2 weeks ago

Sydney, New South Wales, Australia No Time For Grime Pty Ltd Full time

Are you an experienced cleaning professional ready to step into a dynamic Account Manager role? We're looking for a proactive, detail-oriented individual to manage cleaning sites across Sydney's Northern Beaches. If you're passionate about quality, safety, and building strong client relationship, this could be your next big move.

**What You'll Be Doing**:
As our Account Manager, you'll be the face of our service excellence. Your responsibilities include:

- Planning and conducting regular site visits and initial cleaning check-ins
- Monitoring cleaning quality and inspecting cleaners' rooms
- Preparing Job Safety and Environmental Analysis (JSEA) and resolving safety concerns
- Identifying scope changes and referring to quoting systems or sales for re-quotes
- Quoting ad hoc services and updating quote statuses
- Handling and documenting customer complaints professionally
- Ensuring cleaner check-ins are consistent and cleaners are trained on the app
- Implementing hierarchy of controls to address safety issues
- Maintaining accurate records of all site visits

**What You Must Have**:
Please **DO NOT APPLY** unless you meet **ALL**of the following:

- Minimum **2 years of cleaning industry experience**:

- **Full working rights in Australia**:

- **Valid Australian driver's licence**:

- **Excellent English communication skills**:

- **Strong admin and computer literacy** (Microsoft Office, quoting systems, etc.)
- Have an smartphone IOS or Android operational system.

**What We Offer**:

- **$55,000 per year + Super**:

- **Company car and laptop provided**:

- Supportive team culture that values growth, accountability, and excellence
- A role where your attention to detail and leadership truly make a difference.

If you're ready to lead with integrity and elevate cleaning standards across the Northern Beaches, we'd love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $55,000.00 per year

**Benefits**:

- Company car

Application Question(s):

- Can you tell me more about your experience as account manager?
- Do you have a valid Australian driver licence?
- Do you have a strong English communication skills?
- Do you have strong Admin & Computer Skills?
- Do you have full working rights in Australia?

Work Location: On the road

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