Business Administration Traineeship

3 days ago

Melbourne, Victoria, Australia Mccarthy Plumbing Group Full time

**Are You a Friendly and Aspiring Professional Ready to Launch Your Admin Career?**

**Do you want to work for a company that values its people and community?**

We're McCarthy Plumbing Group - a dynamic and growing plumbing company in Melbourne's west, known for our positive team culture and commitment to service excellence. We're on the lookout for an enthusiastic and motivated **Administration Assistant Trainee** to join our friendly office team.

This is a **12-month, full-time, paid traineeship** leading to a **Certificate III in Business**, with the opportunity for future employment growth for the right person.

**What We Can Offer**:

- A **paid business traineeship** with real hands-on experience while you study
- A friendly, supportive workplace where you'll be mentored and encouraged to grow
- Monthly team breakfasts and awards
- Family-friendly, flexible work environment
- Ongoing training and career development opportunities
- Access to mentoring and a structured learning plan
- Future career pathways in administration, customer service or operations

**About the Traineeship**:
Through a Certificate III in Business, you'll learn:

- Professional document creation
- Excel and presentation skills
- Customer service and complaint resolution
- Effective communication and wellbeing in the workplace
- Sustainable practices and inclusion principles

All study is completed **on the job** with regular trainer visits, online resources, and 3 hours of weekly structured study time built into your work schedule.

**What You'll Be Doing**:
You'll support our Client Relationship Manager and Accounts Manager with a range of tasks, including:

- Answering phones and assisting with client queries
- Managing our shared inbox and webchat
- Booking jobs and creating quotes in our job management system (simPRO)
- Processing work orders from real estate clients
- Data entry, invoicing and general accounts payable/receivable assistance
- Inputting leads and creating jobs in our CRM (Lana)
- Assisting with stock and materials management
- Supporting the broader team with various admin tasks

**What We're Looking For**:

- A reliable, positive, and enthusiastic team player
- Someone who is eager to learn and start a career in administration
- Excellent communication skills - written and verbal
- Strong attention to detail and a willingness to take initiative
- Basic computer skills (Word/Excel) and a desire to develop further
- Comfortable handling phone enquiries
- This entry-level position would suit a school leaver or early-career professional

**No prior experience required** - just a great attitude and a commitment to learning.

**Eligibility**:

- Australian residency or citizenship
- A drivers licence or close to getting a drivers licence (our office doesn't have any nearby public transport options).

**How to Apply**:
If you're ready to kickstart your business administration career in a supportive and fun team environment, we'd love to hear from you

Pay: $17.00 - $25.00 per hour

Expected hours: 38 per week

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/07/2025

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