Retail Assistant

1 day ago

Melbourne, Victoria, Australia Country Care Group Full time

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Are you ready to embark on an exciting new opportunity?
Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a Retail Assistant in Sunbury.
CCG, founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged.
With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
As the Retail Assistant, your primary objective is to deliver excellence in service within our Showroom to create a welcoming environment for clients and medical professionals and complete administrative duties of the retail team.
Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
A National Police check is required for this position.
Career growth and development through our Leadership Academy.
Celebrate birthdays with cake.
Key Responsibilities
Provide excellent customer service and promote sales of products and services.
Offer specialist product knowledge advice to assist customers.
Answer telephone queries and provide assistance to customers.
Undertake debt collection for the store.
Operate Point of Sale systems effectively.
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions.
Generate invoices and maintain accurate records.
Process orders and correspondence through the online portal.
Skills & Experience
Previous experience in administration role.
High attention to detail and excellent computer literacy and accuracy.
Excellent literacy and numeracy skills.
Demonstrated attitude of service and experience in providing excellent customer service.
Experience in operating POS and cash handling.
Physically fit for manual work.
Fully vaccinated against COVID-19 and obtain a National Police Clearance.
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Salary: [Insert expected salary here]
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Your application will include the following questions:
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
Do you have experience in administration?
Do you have experience using point of sale (POS) software?
What's your expected annual base salary?
How many years' experience do you have as a Retail Sales Assistant?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your COVID-19 vaccination status?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as a Retail Sales Assistant?
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