International Trade Officer

Be part of a great workplace culture
- Join an experience group of professionals who assist WA businesses everyday
- Salary packaging options available

**About CCIWA**
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 8,000 members from across all regions and industries, our mission is to make it easier to do business in this State and ensure WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.

We work tirelessly to champion for change and find new ways to impact business and the broader community positively. We are driven in our pursuit to deliver outstanding value for our members.

At CCIWA, we choose to be the most contemporary reflection of the community we represent. We choose ideas. We choose action. And we choose great people who want purpose in their lives and have a passion for helping WA businesses thrive.

**About the opportunity**
An exciting opportunity presents itself for an entry level International Trade Officers to join our International Trade and Investment Centre (ITIC).

The ITIC team are an experienced and passionate group of professionals who assist WA businesses to explore and develop their export horizons by helping them to develop their export market plans, to identify export market destinations, suitable market entry channels and in market partners, leveraging CCIWA's research data and industry sources as well as its expansive stakeholder networks.

As an ambitious person with a natural flair for communication and providing exceptional service, you will use your superior research and report project writing skills to perform the delivery of trade consulting work and maintain a portfolio of International Trade consulting revenue clients.

Through on the job training and support, you will gain invaluable exposure to the world of International Trade consulting, obtaining practical experience along the way that will set the foundation for a challenging career in International Trade.

Responsibilities of the role include, but are not limited to:

- delivery of research, data analysis and various investigative approaches to provide export services to ITIC clients.
- Client service delivery in areas of international market identification and selection, market research, reports, B2B matching and providing guidance in respect of Free Trade Agreements (FTA's), Import protocols and Harmonised Commodity Description and Coding System (HS) codes applicable to the export market
- Liaising with relevant stakeholders (Austrade, Bilateral Councils, WA Govt) in the delivery of International Trade consulting work.
- Managing a portfolio of signed trade consulting proposals to deliver the work assigned within the Scope of Work in accordance with agreed consulting hours and timeframes.
- Referring indirect leads to Manager ITIC to follow up to assess as opportunities to potentially convert to signed trade consulting proposals.
- Assist and support the ITIC Manager with the delivery of a range of business development initiatives such as industry events and workshops.

This is **Full-Time, **permanent position with career growth opportunities

**About you**
Success in this role will come from your learning mindset, agility, dedication to customer service and exceptional organisational and time management skills. Above all, you will have a yearning to start a career in International Trade and equally want to make WA the best place to live and do business.

To be considered for this role you will possess:

- Bachelor/tertiary degree in International Business, Commerce, Business, or a related field.
- Strong research, analytical and report writing skills is critical to this role.
- Excellent customer service skills with the ability to build rapport with a range of ITIC clients and ITIC stakeholders.
- Effective time management skills.
- Ability to work and learn both collaboratively and independently.
- High level of communication and interpersonal skills.
- Strong attention to detail.
- Ability to generate new business and manage clients across a range of industry sectors.
- Strong organisational skills with the ability to multitask and manage a portfolio of clients.
- Proficiency with Adobe Acrobat and Microsoft suite of products, specifically Excel, Word and Office 365.
- A current and valid driver's licence.
- Experience in a similar role (desired).

**About our Culture**
At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We strive to be _curious, contemporary, impactful, _and_ respectful_. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role.