Operations Superintendent

DP World Brisbane is seeking an experienced Operations Superintendent responsible for the daily execution of the terminal operations plan in a safe, productive, and cost-effective manner. The role ensures operations meet or exceed customer and business expectations while adhering to company policies and procedures. The role requires a detailed understanding of Container Terminal Operations, Microster Rostering Systems, Navis N4 Superuser skills and experience with Quay Crane and Vessel Planning processes. The role directly leads a large Stevedoring workforce.

Applicants should be able to demonstrate a knack for planning under constantly changing conditions and be confident in their abilities to make decisions in the best interests of customers, our business, and the labour that you will lead.

**Key Responsibilities**
- Lead and manage Operations Supervisors and staff performance, including rosters, leave, and development plans.
- Provide daily direction and coaching to ensure smooth and efficient terminal operations.
- Ensure full compliance with WHS&E requirements and lead a strong safety culture.
- Address employee issues such as attendance, disciplinary matters, and performance in collaboration with HR and management.
- Oversee effective labour rostering and allocation to meet operational and cost-efficiency targets.
- Coordinate vessel operations and special cargo handling to maximize crane productivity and operational output.
- Work closely with customer service and planning teams to meet customer satisfaction and service standards.Drive continuous improvement initiatives and manage resources within budget and policy guidelines.

**Qualifications, Skills and Experience**
- Tertiary qualifications in business, engineering, logistics or relevant fields, or equivalent operational experience, are highly regarded.
- Extensive experience in terminal or operations roles within transport, maritime, or stevedoring industries.
- Proven leadership and management experience in container or bulk port environments.
- Strong track record in managing teams of shift workers in a high-demand operational setting.
- Experience handling industrial relations in unionised environments.
- Sound knowledge of cargo handling procedures and terminal yard and vessel operations.
- High computer literacy, including use of terminal, vessel, and yard planning systems.
- Skilled in team leadership, conflict resolution, communication, time management, and driving operational improvement

**Applicants must be Australian Tax Residents or be in a position where they are able to obtain Rights to Work in Australia if successful recruited to the role.**

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

**WE MAKE TRADE FLOW**

**TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.