Senior Customer Data Architect

2 weeks ago

Sydney, New South Wales, Australia Bebeecustomer Full time

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Key Job Responsibilities
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The role involves designing the architecture for a unified customer experience. It requires leading strategic design and evolution of customer data platforms.
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Main Accountabilities
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Architect end-to-end customer and marketing data platform across CRM, MDM, Salesforce, APIs and event-based systems.
Lead design of customer master data solutions including survivorship, identity resolution, and golden record logic.
Demonstrate expertise in architecting data solutions using platforms such as Redshift or Databricks with strong command of advanced data modelling techniques.
Enable data stewardship, consent management, and PII compliance through scalable architecture.
Support real-time integration between systems like Kafka, MuleSoft, and other enterprise applications.
Define platform patterns and guardrails aligned to strategic data models.
Create architecture views using ArchiMate methodology.
Collaborate closely with marketing, engineering, risk, and governance stakeholders.
Coach and influence teams to enhance architecture maturity and promote customer-centric thinking.
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Required Skills and Qualifications
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Deep solution architecture experience in Customer & Marketing Data Platforms, CRM or enterprise integration.
Strong knowledge of customer data models, hierarchical relationships, and segmentation logic.
Experience with event-driven design (e.g., Kafka), data contracts, and lineage tracking.
Comfort navigating complexity and leading cross-functional discussions with marketing, compliance, business and technology teams.
Experience in Data & Application Architecture including AWS services, Databricks and Integration technologies.
Familiarity with security, consent frameworks, PII handling, and governance best practices.
Clear communication skills and the emotional intelligence to influence across business and technology.
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Benefits
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A range of flexible working options including paid parental leave.
Discounts on retail favourite stores as well as insurance products.
Opportunities to give back to the community through payroll giving and donation matching.
Prioritise your work / life balance with our employee assistance program and dedicated employee council.
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About Our Culture
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We believe we are our best when our workforce is diverse, talented and passionate. We create a culture where people feel included, valued and connected. We offer flexible work, career development and internal mobility opportunities.
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