Accounts Receivable Officer

7 days ago

Brisbane, Queensland, Australia National Storage Full time

Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. With a strong growth strategy in place we are seeking to attract and retain more great people to join our **Centralised **Arrears Management Team.**

**The Role**:
Based within our recently established Centralised Arrears Management Team and working closely with the Finance Team, this role is predominantly focused upon administrating National Storage corporate accounts, including processing unit changes, accurate and timely customer invoicing, and arrears management while offering excellent customer service to corporate customers.

A key focus of this position is improving the current corporate account process with your manager and other team members to make sure that they are set up as efficiently as possible and are scalable as the business grows and the number of corporate customers increases.

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**Key Responsibilities Include**:

- Act as the key point of contract within National Storage for the accurate invoicing, collection, and receipting of all corporate account items.
- Take ownership of the corporate account invoicing process, ensure that all invoices are produced accurately and sent to customers each month on a timely basis.
- Ensure all sitelink information around corporate accounts is accurate and kept up to date based upon information received from the corporate account sales team and other business stakeholders.
- Work closely and collaborate with other internal divisions / storage centres as required to ensure complete billing of all charges, develop an awareness of increased sales opportunities and where appropriate refer these to the Corporate Accounts team.
- Work closely with major key accounts, both existing and new to develop and build relationships to ensure prompt payment and facilitate further growth.

***

**Benefits of Working with Us**:

- Permanent role with an industry leader and ASX 200 listed company
- Work life balance with 1 day working from home
- Structured training with a continued focus on development
- Company Paid Parental Leave - 16 weeks for eligible employees
- Discounts on a range of storage services including units, merchandise and trailer hire
- Unique wine offers and discounts through our subsidiary company Wine Ark
- 24-hour wellbeing support for you and your family through our Sonder partnership
- Reimbursements for approved wellbeing services under our Exhale Program

**About You**:

- High level of knowledge in Office products such as of the Microsoft Office programs Excel, Word and Outlook.
- High knowledge of office administration procedures.
- A good awareness of the National Storage business and operating practices
- Strong administration capabilities and a willingness to learn.
- Effective team participation skills and the ability to work autonomously and proactively where required.
- Persistence in achieving goals and strong attention to detail.
- Good verbal and written communication skills.
- High level of organisational skills and excellent time management.
- Ability and willingness to adhere to, policies and procedures.

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