Coles Online Duty Manager

6 days ago

Melbourne, Victoria, Australia Coles Supermarkets Full time

**You're part of something bigger**:
In a company as big as ours, there's always room to learn, grow and move. Across Australia, team members in over 800 Coles Supermarkets are making a difference in their local communities every day. You'll get to do meaningful work in a fast-paced environment. And with each day bringing a variety of challenges, you'll gain valuable first-hand experience and skills useful for the rest of your career. If you're looking to make a change and develop your career as part of a different team, we're right behind you. Scroll down for more info on this role, and be sure you speak with your line manager before applying.

**About the role**:
The Coles Supermarket Online Department helps get our online grocery orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.

Reporting to the Online Department Manager, you'll have full accountability for the afternoon and evening running of the online department. You'll take pride in contributing to a customer experience that's welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.

**About you and your skills**:

- Leadership experience with the ability to coach and develop your team
- Take a team approach to meeting sales targets, cost control and rostering needs
- To be flexible with your afternoon and evening working hours
- To keep things simple and inspire customers by making sure Coles' visual merchandising, safety, compliance and stock management standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- Drive a one team culture that recognises and celebrates success

***:
Play an important part in ensuring exceptional customer experiences, by helping your local Coles store receive the right products at the right time.

In this role, you'll make sure our store receives the right stock for our customers, by acting as the checkpoint for our grocery deliveries. With a great eye for detail, you'll track, check, weigh and count deliveries from our suppliers and then make sure they land in the right department in store.

**About you and your skills**:

- An eye for detail and accuracy
- A commitment to providing great customer experiences by working with enthusiasm, energy and pace
- You'll be the go-to person for delivery queries, so you'll need to know your stuff
- To be active - you'll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching
- Availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)

***:
**Let's keep winning together**:
You're already working side-by

**Safer together**:
Job ID: 80813

Employment Type: Full time

LI-OR1

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