Onsite Technology Advisor

3 days ago

Melbourne, Victoria, Australia Department Of Education Full time

**About the Department**

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

**About the Division**

The Information Management and Technology Division (IMTD) is responsible for supporting one of the largest technology networks in Victoria and leading the department's technology, digital capability, business systems and digital transformation. This network consists of Schools, Corporate and Early Childhood Education (ECE) including a school user base of more than 1500 Government schools, 50,000 teachers and 650,000 students.

IMTD applies agile practices with a focus on user experience, security, integration, and designs and delivers solutions on the department's cloud infrastructure services (IaaS), enterprise cloud platforms (PaaS) and software services (SaaS).

In this division, there are nine branches:

- Office of the Chief Information Officer
- School Digital Services
- Corporate Digital Services
- Early Childhood Education Digital Services
- Information Security Services
- Information Services
- Information Technology Services
- Digital Design and Innovation Services
- Business Services.

**About the Role**

The Onsite Technology Advisor - NEVR is responsible for providing service delivery, technical expertise, and training related to corporate end-user devices, including laptops, mobile services, MFDs, tablets, and video conferencing. This role involves both onsite and remote support, ensuring that corporate customers receive optimal IT assistance across regional sites in North East Victoria.

**Attributes**
- Provide dedicated IT support at customer locations.
- Provide seamless remote support as part of the statewide IT support team.
- Ensure onsite support for regional sites within NEVR.
- Meet targets for managing open incidents and tasks, ensuring quick resolution.
- Ensure all calls and incidents are properly documented and resolved within service level expectations.

**Desirable**Qualifications and Experience**

Insert paragraph with details on and desirable/mandatory qualifications or experience

**How to apply**

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description.

For more details regarding this position please see attached role statements.

**Further Information**

Applicants requiring adjustments can contact the nominated contact person.

**Applications close** 11:59pm on 16 March 2025

  • Onsite Exercise Physiologist or Exercise Scientist

    2 weeks ago

    Melbourne, Victoria, Australia EMP Onsite Full time $60,000 - $80,000 per year

    Develop clinical skills with onsite workers Constant flow of Clients. Wanted Accredited EP/ES to use technology, be empathetic and reduce LTI.Supportive team, culture of prevention, liaison with workforce. Autonomy, diverse clientele, evidence-based approach.The CompanyEMP Onsite has one clear goal; to improve the health, safety, and wellbeing of working...

  • HR Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Technology CII Full time

    Join to apply for the HR Advisor role at Technology CII2 days ago Be among the first 25 applicantsJoin to apply for the HR Advisor role at Technology CIIGet AI-powered advice on this job and more exclusive features.Join a leading industrial and manufacturing company as an HR Advisor, where you'll play a key role in supporting the human resources manager...

  • HR Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Technology CII Full time

    Join to apply for the HR Advisor role at Technology CII2 days ago Be among the first 25 applicantsJoin to apply for the HR Advisor role at Technology CIIGet AI-powered advice on this job and more exclusive features.Join a leading industrial and manufacturing company as an HR Advisor, where you'll play a key role in supporting the human resources manager...

  • Strategic Technology Advisor

    5 days ago

    Melbourne, Victoria, Australia beBeeTechnology Full time $120,000 - $140,000

    Strategic Technology Advisor - MelbourneThe Strategic Account Technology Strategist plays a vital role in advising, collaborating with and leading clients within the Enterprise Commercial Segment. This position offers an exhilarating opportunity to work alongside Microsoft's largest Enterprise customers to deliver safe, secure and reliable AI and digital...

  • Procurement Advisor VPS4

    3 weeks ago

    Melbourne, Victoria, Australia Technology CII Full time

    Join to apply for the Procurement Advisor VPS4 role at Technology CII1 day ago Be among the first 25 applicantsJoin to apply for the Procurement Advisor VPS4 role at Technology CIIAs an Advisor in the Procurement Solutions team, you'll play a key role in supporting the end-to-end procurement of goods and services across the organisation. You'll contribute to...

  • Procurement Advisor VPS4

    2 weeks ago

    Melbourne, Victoria, Australia Technology CII Full time

    Join to apply for the Procurement Advisor VPS4 role at Technology CII1 day ago Be among the first 25 applicantsJoin to apply for the Procurement Advisor VPS4 role at Technology CIIAs an Advisor in the Procurement Solutions team, you'll play a key role in supporting the end-to-end procurement of goods and services across the organisation. You'll contribute to...

  • Customer Technology Advisor

    1 week ago

    Melbourne, Victoria, Australia Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleJoin our...

  • Delivering Exceptional Technology Support

    3 days ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $100,000 - $125,000

    Job OverviewThe Onsite Technology Advisor plays a key role in delivering exceptional technology support to our customers.About the RoleThis position involves providing dedicated IT support at customer locations and ensuring seamless remote support as part of our statewide team.Key Responsibilities- Provide dedicated IT support at customer sites- Ensure...

  • IT Infrastructure Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Emanate Technology Full time

    IT Infrastructure Engineer - $160-180K + Super - (This Role is Onsite)IT Infrastructure Engineer - $160-180K + Super - (This Role is Onsite)Direct message the job poster from Emanate TechnologyThe CompanyIs a major provider of secure, large-scale data centresin Australia and New Zealand, the company is worth $15 Billion + and has been in operation for over...

  • IT Infrastructure Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Emanate Technology Full time

    IT Infrastructure Engineer - $160-180K + Super - (This Role is Onsite)IT Infrastructure Engineer - $160-180K + Super - (This Role is Onsite)Direct message the job poster from Emanate TechnologyThe CompanyIs a major provider of secure, large-scale data centresin Australia and New Zealand, the company is worth $15 Billion + and has been in operation for over...