Principal Digital Channel Management

6 days ago

Brisbane, Queensland, Australia Queensland Government Full time

Queensland Online designs, develops, delivers, manages and maintains hundreds of digital services for Queensland Government. The Online Experience team, within Queensland Online, is focussed on the digital channel and working to support teams across government delivering effective content and services to the people of Queensland. This means working with colleagues, partners and business owners across diverse content to enhance the online experience for everyone. The purpose of this role is to provide advice and support to the broader team and across government in how to effectively leverage the digital channel to deliver services. This includes encouraging compliance to policies and standards (like accessibility) advice to agencies on best practice, working with technical and design specialists, contributing to major projects, solving problems and issues to make things better, and building and maintaining an active community of significant contributors who deliver through the qld.gov.au digital channel.
**Key responsibilities include**:

- Contribute to the transformation of digital service delivery and drive continuous improvement of Queensland Government digital channels through significant projects and bodies of work.
- Oversee the planning and operation of the qld.gov.au network, coordinating activities and managing key stakeholder relationships to support its success.
- Support compliance and implementation of the design system, digital policies and guidelines in the Queensland Government digital environment.
- Work with agencies and service delivery partners to identify opportunities, risks, issues, and future direction to support the ongoing development and delivery of simpler, clearer and faster services to Queenslanders.
- Contribute to the development and management of a multi-channel content approach.
- Manage and facilitate internal resource allocation for the Team including delegation of work, in order to meet client agency levels and program objectives.
- Ensure appropriate tools are deployed to enable issues and client satisfaction to be tracked and trends identified and reported.
- Maintain own professional development and contribute to the professional development of others.
- Contribute to and represent Smart Service Queensland's values, behaviours and positive, professional working culture across government and within industry networks.
- Contribute to managing and leading staff within the broader team including recruitment and selection, coaching and development of staff and succession planning in order to achieve established outcomes for the group.

Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Digital Channel Strategist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeDigital Full time $120,000 - $140,000

    Product Owner for Digital ChannelsWe're looking for a skilled professional to own and manage the product roadmap for our key brand's digital channels, including web, iOS, and Android platforms. This role involves enhancing Self-Service Terminal experiences and bridging digital and in-venue customer journeys.The ideal candidate will have experience working in...

  • Senior Digital Channel Manager

    6 days ago

    Brisbane, Queensland, Australia Minterellison Full time

    Location: Melbourne, Brisbane, Sydney Contract Type: Permanent MinterEllison is one of Australia's largest independent law and consulting firms.With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities.Clients seek out MinterEllison to help them solve...

  • Principal Digital And Media Officer

    6 days ago

    Brisbane, Queensland, Australia Office Of Industrial Relations Full time

    As the Principal Media and Digital Officer in the Strategic Communications and Data (SC) directorate, you'll lead the development, implementation and evaluation of media and/or digital strategies and activities that support the Office of Industrial Relations (OIR) and align with government strategic priorities.As a natural collaborator, you'll deliver...

  • Vacancy for Principal Digital Preservation Advisor at Queensland State Archives

    4 weeks ago

    Brisbane, Queensland, Australia Digital Preservation Coalition Full time

    Vacancy for Principal Digital Preservation Advisor at Queensland State ArchivesSalary: $118,197 - $126,566Type: Fixed TermWe are looking for a Principal Digital Preservation Advisor to join the Digital Archives team in this exciting and rewarding role.This role will be a part of a small team at QSA and will work with a range of internal and external...

  • Digital Marketing Manager

    4 days ago

    Brisbane, Queensland, Australia Just Digital People Full time

    My client have grown their agency with core values of trust, expertise and passion.As a fast growing and energetic company, they are looking for a passionate and entrepreneurial person who would enjoy thriving in a fast pace environment.This client is focused on creating the best results for their clients so instead of working with 30 clients they set you to...

  • Principal Digital Leader

    4 days ago

    Brisbane, Queensland, Australia beBeeDigital Full time $120,000 - $180,000

    Job Title:Principal Digital LeaderAs a Principal Digital Leader, you will spearhead the development and execution of digital strategies that drive business growth and innovation. Your expertise in digital program delivery will enable cross-functional teams to collaborate effectively, leading to successful outcomes.Key Responsibilities:Develop and implement...

  • High Salary Vacancy for Principal Digital Preservation Advisor at Queensland State Archives

    2 weeks ago

    Brisbane, Queensland, Australia Digital Preservation Coalition Full time

    Vacancy for Principal Digital Preservation Advisor at Queensland State ArchivesSalary: $118,197 - $126,566Type: Fixed TermWe are looking for a Principal Digital Preservation Advisor to join the Digital Archives team in this exciting and rewarding role.This role will be a part of a small team at QSA and will work with a range of internal and external...

  • Effective Digital Channel Strategist

    6 days ago

    Brisbane, Queensland, Australia beBeeDigital Full time $80,000 - $105,000

    We are looking for a skilled Digital Marketing Specialist to support the digital strategy and implementation across all digital channels. As part of our global marketing framework, you will work closely with the corporate marketing team to drive acquisition, retention, and growth.Your main responsibilities will be to execute global digital platforms,...

  • Principal Communications And Change Consultant

    4 days ago

    Brisbane, Queensland, Australia Communities, Housing And Digital Economy Full time

    As the Principal Communications and Change Consultant you will have responsibility for the following:- Support the Manager, Change, Communications and Capability Development in providing expert advice on change and communication activities.- Develop, manage, and implement integrated and targeted communication strategies and initiatives aimed at informing...

  • Principal Digital

    5 days ago

    Brisbane, Queensland, Australia BHP Full time

    OverviewPrincipal Digital | Digital Team (Brisbane or Perth) – join to apply for the Principal Digital | Digital Team (Brisbane or Perth) role at BHP.About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary...