Integrated Service

**Are you a skilled administrator with experience working in dynamic and fast-paced environments?**:
**Be part of a positive and collaborative multi-disciplinary Case Management team, with access to ongoing learning and development opportunities.**:
**Full-Time salary $60,362 plus superannuation.**:
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**About The GEO Group Australia**:
To view our videos, including the type of individuals we seek to join our business, click here.

**About Ravenhall Correctional Centre**:
**Ravenhall** is Victoria's largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO's Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall's unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, Correct Care Australia, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

To learn more about Ravenhall Correctional Centre, click here.

**About the Opportunity**:
The Integrated Service Support Officer works closely with the Case Management Coordinators, custodial operations, Rehabilitation and Reintegration Services and Alliance Partners to support delivery of case management services within Ravenhall's communities in line with Ravenhall's Continuum of Care and Integrated Case Management models.

This role performs a variety of administrative and clerical tasks to support case management activity within Ravenhall's Communities and Specialist Units. Reporting to the Case Management Coordinators they have a sound understanding of Ravenhall's ethos and model and utilise their specialist administration skills to support case management activity at the Centre including coordination and scheduling of Case Management review committees (CMRC), minuting meetings, data entry, file management and other administrative tasks as required.

**The Integrated Service Support Officer will**:

- Participate as a member of the operations Case Management team working collaboratively with all staff and providing administrative support as required.
- Provide administrative support to the Case Management Coordinators including minute taking, room bookings, scheduling and other needs as required.
- Conduct regular file audits of Individual Management Files including filing of relevant documents.
- Assist with scheduling, preparation, minuting and documentation of Case Management Review Committee Meetings (including Induction, Review, Pre-Release, Parole and other CMRCs as required).
- Provide administrative assistance to support case management delivery including printing resources and materials.
- Assist with the collation and dissemination of case management and other information to the community staff as required.
- Provide other administrative support functions as determined by the Case Management Coordinators.

**Your Skills & Experience**:
To be successful in the role of Integrated Service Support Officer you will have:

- Previous experience in administrative roles and/or office management and support.
- Demonstrated high-level organisational and time management skills, verbal and written communication, including an ability to effectively minute meetings and prepare reports.
- Clear and evident professional boundaries with a commitment to maintaining the confidentiality of prisoner information.
- Ability to work and provide administrative support within a multidisciplinary environment.
- Demonstrated attention to detail and self-discipline leading to accurate data entry into information management systems.

For more information about this position, please click here to download the position description.

**About the Benefits**:
Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:

- Role diversity and internal career progression opportunities
- Ongoing funding for professional development opportunities (including further education sponsorship)
- Support with Professional Registration costs
- Flexible working arrangements
- Competitive salary and rewards schem