Regulatory Support Specialist

1 week ago

Sydney, New South Wales, Australia Uber Full time

**#GreatMindsDon'tThinkAlike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

**About The Team**:
Community Operations is the heart and soul of our
**#BuildWithHeart** approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber

**About the Role**

Notifiables & Information Request Compliance (NIRC) is a critical function within Community Operations, and is essential to the ongoing compliance and safety operations of our business. NIRC Specialists help Uber to meet our local regulatory compliance requirements. NIRC leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.

**Your Impact in Role***:

- Triage and draft notifiables for regulators: Identify and draft notifiables in a timely manner from the triage queue.
- Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team.

**The Experience You'll Bring**:

- You will have some experience in a high-volume, fast-paced customer-facing role
- Strong verbal and written communication - you will be the voice of Uber
- Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
- Skilled at handling multiple tasks at once and you have the drive to see them to completion

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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