Customer Service And Administration Officer

2 weeks ago

Melbourne, Victoria, Australia Qms Audits Pty Ltd Full time

**Join Our Dynamic Team as a Customer Service and Administration Assistant**

Are you a cheerful, resourceful, and multi-skilled individual with a passion for providing exceptional customer service? Do you thrive in a supportive, fun, and high-achieving work environment? If so, we want YOU to be part of our growing team at QMS Audits

**About Us**:
At QMS Audits, we're not just a leading Australian provider of food safety training and quality assurance consultancy—we're a committed team that believes in making a difference. With a proven track record and exciting growth plans continuing in 2025, we are on the lookout for a Customer Service and Administration Assistant to help us reach even greater heights

**Why You'll Love Working with Us**:

- **Empowering Culture**:We're all about respect, collaboration, and having a good laugh. We work hard, but we also know how to have fun
- **Growth Opportunities**:You'll receive ongoing training and development to help you flourish in your role and advance your career.
- **Work-Life Balance**:Enjoy birthday leave and a friendly atmosphere that supports your personal and professional life.

**The Role**:
As our Customer Service and Administration Assistant, you will be the first point of contact for clients, helping them navigate our services seamlessly. Your role will involve:

- Providing top-notch customer service to internal and external stakeholders.
- Offering administrative support that ensures our operations run smoothly.
- Building rapport with clients through clear and concise communication.

**What We're Looking For**:
Skills and Experience:

- Strong English written and verbal communication skills.
- Strong knowledge of customer service best practices and administrative procedures.
- A proactive, problem-solving mindset and a keen eye for detail.
- Proficiency in Microsoft Office (especially Word and Excel).

Personal Attributes:

- A self-motivated, ethical professional who thrives in a team and independent settings.
- A sense of humour and a positive attitude—diplomacy and energy are your trademarks

**Bonus Points**:
Formal Qualifications in Business Administration or relevant experience is a plus.

**Ready to Make an Impact?**

Join us in making a difference—your journey starts here

Pay: Up to $65,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/07/2025

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