Process & Automation Analyst

**Description**:
Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with
We're seeking an experienced Risk & Automation Specialist to join the team based in North Sydney.
The Risk Reporting & Automation Specialist will develop and maintain automated reporting solutions to support risk identification, tracking, and monitoring across the global Technology division.
So, what's the job?
You'll ensure that risk data is accurate, accessible, and actionable through dashboards and KRI reporting. By collaborating with stakeholders, you improve risk visibility, reduce manual reporting, and foster a data-driven risk culture.
You'll own the GRC automation and reporting function, working autonomously
You'll design, build, and maintain automated reporting frameworks for technology risk and compliance.
You'll develop real-time dashboards for KRI monitoring and audit tracking.
You'll integrate and analyze data from multiple sources to centralize reporting.
You'll gather and manage reporting requirements, ensuring data quality and consistency.
You'll automate reporting processes and streamline governance reporting cycles.
You'll provide insights to support decision-making and identify emerging risks.
You'll collaborate with stakeholders to align reporting standards and create cohesive solutions across separate systems.
You'll deliver excellent customer service, manage confidential data, and maintain documentation.
You'll present reports to stakeholders and help enhance risk reporting through automation.
And what are we looking for?
You'll have proven experience in risk reporting, automation, data analytics, or governance within a technology or regulated environment.
You'll be proficient in reporting and visualization tools like Power BI, Tableau, or equivalent.
You'll have experience with automation tools and languages such as Power Automate, Python, or SQL.
You'll have a strong understanding of technology risk, controls, KRI frameworks, and governance principles.
You'll have experience working with GRC platforms and risk management systems.
You'll possess excellent data analysis, visualization, and presentation skills.
You'll have strong attention to detail and the ability to manage multiple priorities across stakeholders and regions.
You'll work effectively in a matrixed, fast-paced environment with a proactive, solution-oriented mindset.
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 2600 employees worldwide**: we're a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 5 days in the office per fortnight.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We'll help you keep travelling in your career, oh and quite literally with free travel insurance. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.