Sales & Service Consultant

4 days ago

Brisbane, Queensland, Australia Gt Insurance Full time

Hybrid working (2 Days in Office, 3 Days WFH)
- Based in our new Brisbane office
- Entry Level role - Kick Start your career in the Insurance Industry.

GT provide insurance solutions tailored for the transport and heavy motor industry in Australia. We are backed by Allianz Australia Insurance Limited (Allianz), giving our customers the complete peace of mind of knowing their heavy motor vehicles are in trusted hands.?

We provide our people opportunities to grow and learn new skills, work collaboratively across different areas, and contribute to collective success.? An entry level role for someone who is looking to build a career in the Insurance Industry. Based in our North Sydney or Parramatta offices, our Commercial Packages - Sales & Service Consultants support our underwriting teams nationally.

Reporting into the Team Leader, Commercial Packages you will be responsible for:

- Provide underwriting support to the Commercial Packages team.
- Handle customer enquiries, complaints, opportunities and action requests on behalf of underwriting team in adherence to SLA's.
- Assist with efficient turnaround of quotations, renewals, endorsements, and cancellations.
- Support with resolution and problem solving including following through with research and findings for the underwriting team.
- Ensure adherence to industry regulations, legal requirements, and company policies.
- Keep up to date with industry best practices by participating in business related industry forms and working groups.?

Skills & Experience:

- Experience or exposure to administration and/or customer service duties.
- A keen interested in building a career in the Insurance industry.
- Enjoys learning and is prepared to do further compliance and regulatory study.
- Customer-focused mindset and the ability to communicate with people at all levels.
- A team player, who is collaborative, shares their ideas and encourages others.

Select 'Apply' to share your resume with the GT Insurance HR Team.

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