M365 Specialist

1 day ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time

Overview
M365 Specialist / Administrator – 6 Month Contract
We are looking for an experienced M365 Specialist / Administrator to join on a 6-month contract.
The focus will be on supporting MS Teams and Microsoft Co-Pilot rollouts, while ensuring these platforms are well-managed, secure, and fully embedded into day-to-day operations.
This role will suit someone who has deep hands-on experience across Microsoft 365 administration, particularly in licensing, configuration, security, and policy management.
You will work alongside a project team delivering deployments but will also play a key role in ensuring the environment is stable, secure, and fit for long-term business needs.
Responsibilities
Act as the subject matter expert for MS Teams and Microsoft Co-Pilot
Administer licensing, configuration, governance, and compliance across M365 services
Stabilise operations and ensure secure, reliable platform performance
Partner with the project team to deliver successful rollouts and smooth user adoption
Translate business and user requirements into effective configuration and policy settings
Proactively identify opportunities to improve automation, governance, and security
Troubleshoot issues and provide timely resolution to maintain service stability
Create clear documentation, guides, and knowledge transfer materials for ongoing support
Skills & Experience
Strong, hands-on expertise administering Microsoft 365, with proven focus on Teams and Co-Pilot
Solid understanding of M365 licensing, governance, compliance, and cybersecurity
Experience with other M365 services (Intune, SharePoint, Entra ID/Azure AD) is highly regarded
Scripting/automation skills (PowerShell preferred)
Excellent problem-solving, troubleshooting, and communication skills
Ability to work across project and operational teams, balancing delivery with stability
Strong documentation and stakeholder engagement skills
Why this role?
This is a great opportunity for someone who enjoys both project delivery and operational ownership.
You'll be working in a collaborative environment, helping to introduce new Microsoft 365 capabilities while ensuring they are embedded securely and effectively.
Contract Details
Term: 6 months (with potential extension)
Start: ASAP
Location: Hybrid / flexible working
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