Dispute Resolution

2 weeks ago

Sydney, New South Wales, Australia Go With The Gecko Full time

**JOB Title**: Damage and Accidents claims Co-ordinator

**Time Type**: Full time in office

**Location**: Revesby, NSW, 2212.

Due to continued expansion, an opportunity has become available to join one of Australia's leading vehicle hire companies, in the role of Damage and Accidents claims Co-Ordinator.
We are a Sydney Based Company with a presence across Australia.

**Must have experience in this industry.**

Assessing damage to our insured motor vehicles, supervise and co-ordinating all claims and repair work to ensure restoration with mínimal inconvenience to the company and the consumer.

At Go With The Gecko, our purpose is to set high standards and achieve enormous success whilst enjoying the benefits of this position.

**Skills required for this position;**
- **An understanding of rental insurance and claims management process, gained from working in the vehicle rental or insurance industry.**:

- Expert assessment skills with a sound understanding of repair methods and settlement types
- The ability to engage with repairers, suppliers and clients over the phone or electronically as required.
- Locating and negotiating acceptable replacement parts if required
- Quality Customer Service aimed at exceeding our customer's expectations
- Support the implementation of the Claims strategy to enable delivery of overall business targets
- Advanced negotiation and conflict resolution skills
- Experience in quoting accident damaged vehicles and managing claims to successful conclusion.
- Strong written and verbal communication skills along with an ability to build lasting relationships
- Quality and cost focused management of claims
- Computer/ IT competency
- Excellent planning and time management skills
- Hold a current driver's license

**Our promise to you**
- A growing, modern brand which delivers a progressive working environment
- Comprehensive training & personal development opportunities
- Ongoing mentoring and coaching
- Boutique Office with a wonderful team culture
- Uniform provided

**Our Values**

At Go with the Gecko, everything we do is valued by our customers. We are proud to stand behind the quality of work we deliver and we always act with integrity through honesty, fairness, and accountability.

As a family, we ask for help and help when asked. We work with passion, act professionally and have fun while we are doing it.

**How to Apply**:
**Salary**: From $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Annual bonus
- Bonus
- Christmas bonus
- Performance bonus

**Experience**:

- Accidents, Claims or Insurance: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Revesby, NSW 2212

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