Solar Technical Service Engineer

2 weeks ago

Sydney, New South Wales, Australia Sofar Full time

Overview
Looking for an experienced and energetic professional to join a fast-growing and diverse team focused on providing better Smart Energy solutions to our customers.
The candidate should be self-driven, responsible, a quick learner and a problem solver.
In this role you will
Inverter installation instruction and maintenance training.
Answer consulting phone calls and reply to customer support emails.
Remote or onsite inverter troubleshooting; inverter replacement, defect inverter troubleshooting and site visits when needed.
Collect clear after-sales support cases data and report to the leader.
Other tasks as assigned by the team leader.
Have knowledge of String Inverter, Hybrid Inverter and Utility Based Projects (adding advantage).
Responsible for after-sales support activities in the particular region.
We are looking for
Bachelor-level or above in Electronics and Electrical or related majors.
Self-motivated with a minimum of 3 years of related experience in the solar industry.
Energetic professional who may travel 50% or more per year.
Good communication skills with fluent English.
Who We Are
Shenzhen SOFARSOLAR Co., LTD., founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing.
Our core products include grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions.
We operate three R&D centers in Shanghai, Shenzhen and Wuhan and two major manufacturing bases.
Our PV/storage products are sold in more than 80 regions worldwide.
Rewards
The TOP 5 string inverter for the Chinese enterprise brand
Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
The world's leading energy storage system solutions provider
The "TOP Brand PV Inverter" issued by EUPD in multiple countries
Seniority level
Entry level
Employment type
Internship
Job function
Engineering and Information Technology
Industries
Renewable Energy
Semiconductor Manufacturing
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