Deputy Manager

**Full Time position based in either Caboolture, Milton or Loganholme**:

- **Starting at $123, 476 inclusive of Super + Salary Packaging (dependent on experience + qualifications)**:

- **Flexible Friendly organisation, WFH options available and an optional monthly accrued day off**

**Our Organisation**

The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

Funded by the National Disability Insurance Agency (NDIA) and delivered in line with evidence-based best practice, the Early Childhood Approach (ECA) is designed to provide a range of flexible and responsive supports for children under 9 years with developmental delay or disability. ECA focuses on family-centred practices and supports greater inclusion for children by building on family strengths and growing the capacity of mainstream and community services to support children with developmental delay or disability.

A new and exciting opportunity has become available due to growth in our Early Childhood Approach program. As a Deputy Manager, you will work alongside two other Deputy Managers leading Team Leaders to provide high quality, consistent practice and service delivery, to ensure the ECA team provide excellent service to children and families engaging with the program. This role will also support the Manager in adhering to all of ECA's requirements as a Partner in the Community for the National Disability Insurance Scheme (NDIA).

**Duties**
- Provide clear and focused leadership, supervision, debriefing, practice support and guidance to Team Leaders with varied background and experience.
- Coordinate with various stakeholders to ensure effective service delivery
- Effectively lead change resulting from the NDIS review and Disability Royal Commission
- Support the Manager with the collection and analysis of data to evaluate and report on quality service delivery and drive continuous quality improvement actions.
- Work closely with other stakeholders including the Manager, to evaluate learning and development solutions to build capability of the Team Leaders
- Work with Team Leaders to help them understand and achieve performance expectations, as well as providing recognition and building their own capabilities, ensuring improved client outcomes and increased employee engagement
- Ensure compliance with standards and statutory requirements by staying updated on early childhood intervention knowledge and NDIS Legislation, sharing learnings to improve team practice
- Develop and maintain effective relationships and networks with relevant community partners, supporting the Manager to maintain a strong sector and community profile

**Our Benefits**

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes:

- **Salary Benefits** - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- **Recognition and Reward** - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness** - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional Development** - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment** - First Nations employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on RAP working group, and the opportunity for cultural and professional development that supports career pathways.

**Skills and Requirements**
- A tertiary qualification in Human Services or a relevant field
- Strong experience in a people leadership positions, and utilising coaching skills to build Team Leader capability and embed quality practice
- Proven ability in leading people successfully through change ensuring high engagement and understanding of the need for improvement
- Tho