Client Service Officer Nsw State Government

6 days ago

Sydney, New South Wales, Australia Alexander Appointments Full time

$31 per hour + Super | 35 hours per week
- NSW State Government | Riverwood Location
- ASAP Start | Estimated 3-month temp assignment, potential to extend
- **$31 per hour + Super | 35 hours per week**:

- **NSW State Government | Riverwood Location**:

- **ASAP Start | Estimated 3-month temp assignment, potential to extend**

***

**About the Client**
Our large NSW State Government client works with vulnerable communities to ensure they have access to affordable, quality housing.

**About the Role**
They are currently seeking an Identified Client Service Officer to join their team in Riverwood. This is an estimated 3-month temporary assignment, with a potential to extend.

Reporting to the Manager, you will be required to provide a broad range of applicant, tenancy and property management services and advice to clients, advocates and other stakeholders.

In this rewarding role, you will be undertaking the following duties:

- Makes an assessment based on the information provided to determine eligibility for Housing NSW products and services.
- Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
- Maintains call records, system entries and client/service databases in line with record management guidelines to ensure that information is accurate and up to date.
- Undertakes outbound calls to clients to facilitate the completion of specialised and ad-hoc projects including client wellbeing checks
- Manage tenancies and support clients to maintain successful tenancies.
- Investigate and action complaints relating to any breaches of the Residential Tenancies Agreement
- Conducting in home property inspections and educating Tenants on their agreements and obligations
- Provides administrative support including correspondence processing and reporting to facilitate the completion of the contact centre's endorsed work.
- Manage client information to ensure confidentiality, accuracy and integrity

**About You**
To be successful in this assignment you will have the following:

- Current Drivers Licence
- Empathetic, supportive nature with proven experience working with clients with complex support requirements
- Passionate and advocate for vulnerable clients
- Impeccable communication skills, both verbal and written
- Takes initiative with the ability to work autonomously
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite
- Willingness to undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

  • Client Service Officer Nsw State Government

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $35 per hour + Super | 35hours per week- NSW State Government | Parramatta Location- ASAP Start | Estimated 3month temp assignment, with a potential to extend- **$35 per hour + Super | 35hours per week**:- **NSW State Government | Parramatta Location**:- **ASAP Start | Estimated 3month temp assignment, with a potential to extend****About the Company**Our...

  • Client Service Officer Nsw State Government

    2 weeks ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $35 per hour + Super | 35hours per week- NSW State Government | Parramatta Location- ASAP Start | Estimated 3month temp assignment, with a potential to extend- **$35 per hour + Super | 35hours per week**:- **NSW State Government | Parramatta Location**:- **ASAP Start | Estimated 3month temp assignment, with a potential to extend****About the Company**Our...

  • Client Service Officer Nsw State Government

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $31 per hour + Super | 35 hours per week- NSW State Government | Maroubra Location- ASAP Start | Estimated 3-month temp assignment, potential to extend- **$31 per hour + Super | 35 hours per week**:- **NSW State Government | Maroubra Location**:- **ASAP Start | Estimated 3-month temp assignment, potential to extend*******About the Client**Our large NSW State...

  • Client Service Officer Nsw State Government

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $31 per hour + Super | 35 hours per week- NSW State Government | Miranda Location- ASAP Start | Estimated 3-month temp assignment, potential to extend- **$31 per hour + Super | 35 hours per week**:- **NSW State Government | Miranda Location**:- **ASAP Start | Estimated 3-month temp assignment, potential to extend*******About the Client**Our large NSW State...

  • Client Service Officer Nsw State Government

    6 days ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $31 per hour + Super | 35hours per week- NSW State Government | Maroubra Location- ASAP Start | Estimated 3-month assignment, potential to extend- **$31 per hour + Super | 35hours per week**:- **NSW State Government |** Maroubra **Location**:- **ASAP Start | Estimated 3-month assignment, potential to extend*******About the Client**Our large NSW State...

  • Client Service Officers Nsw State Government

    2 weeks ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    **$35 per hour + Super | 35hours per week**:- **NSW State Government | Parramatta Location**:- **ASAP Start | Estimated 1-2month temp assignment, with potential to extend****About the Company**Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community.**About the...

  • Services Officer Nsw State Government Parramatta

    2 weeks ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $45.55 per hour + Super | 35hours per week- NSW State Government | Parramatta Location- Immediate start | Estimated 4-month assignment, with the potential to extend- **$45.55 per hour + Super | 35hours per week**:- **NSW State Government | Parramatta Location**:- **Immediate start | Estimated 4-month assignment, with the potential to extend****About the...

  • Administration Officer Nsw State Government

    5 days ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $40 per hour + Super | 35hours per week- NSW State Government | Parramatta Location- April start | 2-month assignment, with a potential to extend- **$40 per hour + Super | 35hours per week**:- **NSW State Government | Parramatta**:- **April start | 2-month assignment, with a potential to extend****About the Company**Our NSW State Government client cares for...

  • Client Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Government Full time

    **Client/Customer Service Officer - NSW Government - Communities and Families**- **$38.40ph + super**:- **Immediate start pending checks**:- **Initial 6 month contract with view to extend**:- **Strawberry hills location**:- **Full time, Monday to Friday**:- **Working with Children Check required**This large Government department within family and community...

  • Customer Service Officer Nsw State Government

    2 weeks ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32-$35 per hour + Super | 35 hours per week- NSW State Government | Hybrid - Chatswood + WFH- ASAP Start | Estimated 8-month temp assignment, potential to extend- **$32-$35 per hour + Super | 35 hours per week**:- **NSW State Government | Hybrid - Chatswood + WFH**:- **ASAP Start | Estimated 8-month temp assignment, potential to extend****About the...