Head Waitstaff Hospitality Sydney

3 days ago

Sydney, New South Wales, Australia Applejack Full time

**Applejack Hospitality** is on the lookout for Head Section Waitstaff to join our family.
- Great pay rates
- Training & Progression plan
- Access to health and wellbeing resources and activities
- Flexible rostering
- Paid overtime and additional leave/time off

We are seeking experienced **Waitstaff** to join our dynamic team across our premium dining venues in Sydney.
- Known for its incredible culture and family-like team morale, with team events throughout the year, great friends for life & fabulous discounts in all award-winning venues. _Applejack runs some of Sydney's coolest bars and restaurants. These include;_
- _The Botanist, Kirribilli_
- _The Butler, Potts Point_
- _SoCal Sydney, Neutral Bay_
- _Bopp & Tone, CBD_
- _Forresters, Surry Hills_
- _RAFI, North Sydney_
- _Taphouse, Sydney_
- _UrbnSurf, Sydney Olympic Park_
- _Opera Bar, Sydney_

**About the role**
As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

**Key Responsibilities**
- Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
- Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
- Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
- Oversee and support junior wait staff, providing training, guidance, and feedback.
- Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
- Respond to and resolve guest concerns in a professional and timely manner.
- Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
- Contribute to maintaining service standards and supporting overall restaurant operations.

**Skills and Experience**
To be considered, you must have:

- A minimum of **two years' relevant experience** in a comparable restaurant environment.
- Strong knowledge of food and beverage service, including wine and cocktail service.
- Ability to work under pressure and handle high-volume service periods.
- Excellent communication and interpersonal skills.
- Commitment to delivering outstanding guest service.
- A current RSA (Responsible Service of Alcohol) certificate.

**Salary and Conditions**
This is a full-time position with an annual salary of $76,515 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

**_Benefits & Rewards;_**
- Work with a company that values inclusivity and cultural and gender equality
- Access to a range of learning development activities and career progression
- Dedicated mental health program, offering free one on one sessions
- Extensive & ongoing food and beverage training
- Competitive Tip structure
- Paid overtime and additional leave/time off
- Company discount when you dine/ drink at any of our venues
- Social outings and events
- In-venue and company-wide incentives
- This opportunity to work with a leading hospitality group with great career progression is not to be missed._
- As part of our recruitment process, you may be required to undergo a police check_
- Reference: HW200305_

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