Enterprise Operations Centre Manager

6 days ago

Sydney, New South Wales, Australia Hudson Australia Full time

Initial 12-month contract, with possible 12-month extensions
- No Award applies for this role: Rates from $80.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on skills and experience.
- 5 hours per day - 37.5 hours per week
- Australian Citizens required with ability to obtain NV1 Clearance
- Locations: Sydney NSW, Canberra ACT or Brisbane QLD
- Hybrid working arrangements

**About Hudson**:
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.

**About the Role**:
**Responsibilities**:

- Responsible for Event management practice. Ensuring Alerts and Threshold limits are appropriate and trigger escalation to incidents.
- Work collaboratively with the external service providers, managing and reporting on SLAs
- Monitor the performance of Agency systems.
- Build, create, and automate reports and dashboards that reflect business priorities, metrics, and SLAs.
- Collaborate with internal and external teams to create, deliver, and maintain automated alerting and notifications
- Proactively support Incident and Problem Management.

**Required Skills and Experience**:

- Experience working in a fast passed Digital solutions-based organisation ideally in Service Desk or Service Delivery
- Extensive experience working with ServiceNow (SNOW)
- ITIL4 Practitioner qualifications
- Experience, qualifications and sound understanding of Service Integration and Management (SIAM).
- Experience and sound understanding of all stages of the software development cycle.
- Exceptional stakeholder management skills/experience.
- (Desirable) Experience in working with ServiceNow, MS Office Suite, MS Project, JIRA, Collaborate and Dynatrace

**How to Apply**:
Enterprise Operations Centre Manager required to establish & manage the Operations practice per ITIL & SIAM within Federal Agency

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Hewlett Packard Enterprise Full time

    Enterprise Account ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise (HPE) advances the way people live & work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.HPE helps customers to...

  • Senior Enterprise Voice Operations Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeVoice Full time $100,000 - $115,000

    Enterprise Voice Specialist Job OverviewThe Enterprise Voice Specialist will support our unified communications infrastructure, ensuring seamless voice services across the organization.This role involves learning new technologies, managing voice solutions, and meeting business requirements.As a highly organized and motivated individual, you will be...

  • Centre Manager

    1 week ago

    Sydney, New South Wales, Australia My Early Learning Centre Full time

    We are seeking an experienced and dynamic Centre Manager to join our team in the Inner West. This leadership role involves overseeing the daily operation of a licensed childcare centre, managing a team of Childcare Educators and Teachers, and ensuring high-quality care and education for children aged 6 months to 6 years.**Key Responsibilities**:- Lead the...

  • Centre Manager

    6 days ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    OverviewJoin to apply for theCentre Managerrole atYoung Academics Early Learning Centre.Youth Academics Early Learning Centre is a leading and proudly expanding provider with more than 50 centres across New South Wales. We are currently seeking an experienced Centre Manager to lead our vibrantBRAND NEW Mount Druittcentre.About the Role: As a Centre Manager,...

  • Centre Manager

    3 weeks ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    Join to apply for the Centre Manager role at Young Academics Early Learning Centre.Young Academics Early Learning Centre is a leading and proudly expanding provider with more than 45 centres across New South Wales. We are currently seeking an experienced Centre Manager to lead our vibrant BRAND NEW Liverpool centre.About the RoleAs a Centre Manager, you will...

  • Centre Manager

    3 weeks ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    Join to apply for the Centre Manager role at Young Academics Early Learning Centre.Young Academics Early Learning Centre is a leading and proudly expanding provider with more than 45 centres across New South Wales. We are currently seeking an experienced Centre Manager to lead our vibrant BRAND NEW Liverpool centre.About the RoleAs a Centre Manager, you will...

  • Centre Manager

    1 week ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    Join to apply for theCentre Managerrole atYoung Academics Early Learning Centre.Young Academics Early Learning Centre is a leading and proudly expanding provider with more than 45 centres across New South Wales.We are currently seeking an experienced Centre Manager to lead our vibrant BRAND NEWLiverpoolcentre.About the RoleAs a Centre Manager, you will be...

  • Centre Manager

    1 week ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    OverviewJoin to apply for the Centre Manager role at Young Academics Early Learning Centre.Youth Academics Early Learning Centre is a leading and proudly expanding provider with more than 50 centres across New South Wales. We are currently seeking an experienced Centre Manager to lead our vibrant BRAND NEW Mount Druitt centre.About the Role: As a Centre...

  • Centre Manager

    1 week ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    OverviewJoin to apply for the Centre Manager role at Young Academics Early Learning Centre.Youth Academics Early Learning Centre is a leading and proudly expanding provider with more than 50 centres across New South Wales. We are currently seeking an experienced Centre Manager to lead our vibrant BRAND NEW Mount Druitt centre.About the Role: As a Centre...

  • Centre Manager

    1 week ago

    Sydney, New South Wales, Australia Young Academics Early Learning Centre Full time

    3 weeks ago Be among the first 25 applicantsYoung Academics Early Learning Centre is a leading and proudly expanding provider with more than 45 centres across New South Wales. We are currently seeking experienced Centre Manager to join Young Academics.About the Role: As a Centre Manager, you will be responsible for ensuring excellent delivery of the highest...