Scheduling Officer

3 days ago

Caloundra, Australia Right At Home Full time

ABOUT US
Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve throughout the Sunshine Coast, Noosa, Gympie, Hinterland and Moreton Bay regions.
ABOUT THE ROLE
We are currently seeking applications for a suitably experienced Scheduler to join us on a permanent full-time basis at our Caloundra office.
As a Scheduler you will be responsible for:
Managing care worker schedules to meet client needs
Address scheduling conflicts or issues in a timely and professional manner
Action and document phone calls and communications relating to career scheduling including roster changes, carer sick leave and client enquiries
Contribute to the continuous improvement of our scheduling process to enhance service delivery
Professionally liaising with internal and external stakeholders
As part of your role as Scheduler you will be required to participate in the on-call roster.
We are looking for someone with:
Experience in scheduling/rostering within the Age Care industry (desirable)
Experience using Visual Care (desirable)
Intermediate computer literacy in using a variety of Microsoft Office programs and online systems
Exceptional interpersonal and communication skills
High attention to detail with the ability to prioritise competing or urgent tasks
To be successful you must hold:
Working with Children check
Valid First Aid and CPR certificate
CULTURE + BENEFITS
Right at Home offer a fulfilling and rewarding career in a supportive and team-orientated environment. Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You rewards program from your first day with us
HOW TO APPLY
If you are looking to take the next step in your career and join a supportive, ambitious and fun employer; click "apply" to submit your application. Applications are reviewed on a regular basis with only shortlisted candidates being contacted.
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