Fraud / Aml Analyst

**Play a key role in detecting and preventing Fraud and financial crimes**:

- **Contribute to the improvement and automation of fraud detection systems**:

- **Permanent Full Time Role**

**About this opportunity**

If you're an inquisitive and capable **Fraud Analyst**, passionate about protecting client funds and ensuring a positive customer experience, we invite you to join our team in the prevention and detection of fraud and other financial crimes across our various platforms and payments channels. Your experience in automated fraud systems technology will be highly regarded.

Reporting to the Team Leader, the scope of the role includes:

- Investigating potential fraud threats identified through transaction monitoring systems and fraud system alerts
- Identifying and suggesting improvements to IMB's fraud risk and AML/CTF monitoring systems and processes where appropriate
- Working with IMB members who are victims of fraud to minimise losses and resolve fraud incidents
- Identifying, reviewing and reporting suspicious activity to AUSTRAC and law enforcement bodies
- Liaising with and providing briefs for government agencies including law enforcement
- Providing assurance over KYC and onboarding processes for members
- Assisting in the development of communication materials to better assist our customers in protecting themselves against fraud and scam risks
- Conducting enhanced customer due diligence in relation to high-risk members
- Keeping up to date with fraud and ML/TF indicators and typologies to protect IMB and its members against new risks
- Educating/coaching IMB employees in relation to fraud and AML/CTF matters
- Contributing to business projects as required, including those focused on the continuous uplift of IMB's fraud technology solutions.

**The person who'll best fit this role and our culture, will be able to demonstrate**:

- Experience in fraud prevention and detection in a banking and financial services environment (experience with manual detection reports and automated Fraud/AML technology platforms required)
- Working knowledge of a variety of payment and transaction types. Including digital payments and e-commerce transactions
- Proven AML/CTF experience with good knowledge of KYC and enhanced customer due diligence processes
- Accurate statistical, data analysis and reporting skills with a keen eye for detail to identify anomalies/issues in financial and transactional data, patterns and trends
- Familiarity in the testing and implementation of rules within fraud detection systems
- An inquiring mindset to probe, ask questions, investigate the anomalies and move through the process to resolution
- A collaborative and inclusive style, able to work together to achieve common goals
- A high degree of digital literacy and experience using MS Office - Excel, Word, PowerPoint
- Superior communication, negotiation skills including the ability to show empathy and support to our members during fraud investigations
- The ability to work in a high volume, high transactional back-office banking environment and effectively prioritise competing work.

**About IMB**

IMB is a leading member owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, authentic member owned banking, that helps our members and communities be better off and we've been doing so for over 143 years. An award winning and growing organisation, we've donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.

As a WGEA Employer of Choice for Gender Equality, IMB offers a range of employee benefits, flexible and hybrid working arrangements, a highly competitive remuneration package, a genuine investment in the personal and professional growth of our people, and an inclusive and supportive culture that actively promotes a healthy work life balance and wellbeing of our employees.

Code: #1

Location: Sydney