Quality Assurance Lead

Work for a national multi-brand, customer-focussed organisation
- Flexible and autonomous working environment
- Attractive remuneration and employee benefits scheme

**Are you looking for a career with endless opportunities? There's more to us than banking.**

P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and bcu in New South Wales and southeast Queensland, and our purpose is to enrich the lives of our customers and their communities.

We believe our culture is a real point of difference. Our culture is shaped by each and every one of us and by joining us, you will shape it too.

As part of our ongoing strategic customer-centric transformation, we're focussed on making it even easier to bank with us for our members of today and the future.

The Quality Assurance Lead is instrumental in the facilitation and coordination of testing across initiatives, responsible for the ongoing currency and implementation of the Quality Assurance Framework and supporting tools within the Transformation and Technology Office.

**About the Role**
- Deliver a comprehensive Transformation QA Strategy to support successful completion of organisational deliverables
- Testing tools and environment management
- Oversight of testing to deliver portfolio and organisational change
- QA closure activities
- Leadership and Drive testing awareness
- Risk and Compliance

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**What will you bring?**

**Experience**
- Experience working in Programs with a testing capacity or understanding of Program testing
- Financial Services Industry experience desirable
- Stakeholder Management and Leadership
- Experience in managing stakeholders at all levels, developing working relationships with internal and external stakeholders, and a strong focus on identifying the needs and pain points of end users from a test coordination perspective
- Experience in managing testing involving vendors and other departments
- Experience in leading a team of Test professionals
- Risk and Change Management; experience in identifying risks and change impacts around testing in a Program delivery context
- Demonstrated ability to learn and utilise multiple system and technology platforms
- Experience managing complex test environment architectures

**Skills & Knowledge**
- Understanding of Quality Assurance Methodologies and processes including in an Agile Software Delivery Environment
- Experience in conducting Functional/Non-Functional, SIT and Integration testing
- Experience with supporting business users and the UAT phase of testing
- Demonstrated ability to manage and coordinate several stakeholders against deadlines
- Strong scheduling skills to manage resources for testing across the business
- Prioritisation management skillset with stakeholders
- MS Office Suite including Program; Knowledge of and previous experience in SharePoint, Jira/Confluence. Desirable to have experience in other banking technology e.g., Core Banking System, Lendfast, IBAC, Tech1 etc.
- Knowledge of and capability using a variety of Manual, Automation and API testing tools.
- Ability to negotiate with stakeholders, vendors, 3rd parties to agree timeframes and responsibilities
- Presentation and facilitation skills; ability to articulate information in a clear, concise manner for both technical and non-technical staff
- Understanding of banking / financial services
- Ability to understand Business Processes, and IT Systems Processes knowledge
- Understanding of business analysis techniques within the context of delivering Program change from a testing perspective including understanding requirements gathering and acceptance criteria
- Strong analytical problem solving and issue management skills
- Ability to translate technical terms into business processes to deliver effective testing of change
- ISTQB certified
- Coursework in business analysis or Program manager is desirable
- Degree qualification in business / IT related field or equivalent is desirable not essential

**What we can offer you**

There's life at work, and life outside of work - and we understand that.

P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.

To help you live your best life through work, we offer an extensive range of employee benefits.
- Work for a national multi-brand, customer-focused organisation
- Be part of our major strategic transformation with exciting opportunities for growth and development
- Enjoy flexible work arrangements
- An incentive scheme for exceptional performance
- Be supported with leadership and professional development
- 12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver
- Generous discounts on home loans, personal loans, insurance and other banking products and se