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Customer Service Representative
4 weeks ago
Start Your Career Journey in Sydney with Avis Budget Group
Dreaming of a role where every day brings something new?
Join us at ourSydney Airport location and become part of a team that helps people move with confidence and ease.
If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.
Career Snapshot:
Sydney Airport, NSW Location
Permanent, Full-Time Role (38 hours/week)
5 Weeks of Annual Leave & Free Staff Parking
Supportive, Friendly, and Inclusive Culture
Entry-Level Opportunity with Full Training Provided
Global Company with Career Growth Potential
About the Role
In this role you will be the face of our brand You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
What you'll do
Establishing customer car rental needs by actively listening
Review in detail ABG's various add on's and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Want to see what the role looks like in action?
Click below to watch a short video overview of the Rental Sales Agent role at our Brisbane Airport location.
https://youtu.be/XoGM6tkc1Hk?si=td-GU7_R0raTAY5M
What We're Looking For:
Afull and valid Australian driver's licence
Availability to work arotating roster(including weekends, evenings, and public holidays)
Experience incustomer service, retail, hospitality, or salesis a plus
Ability to work in afast-paced environmentwhile delivering exceptional service
Comfortable usingcomputer systemsto manage bookings and rental information
Strong attention to detail and ability to follow procedures
Please note: This full-time role is not open to Working Holiday Visa or student visa holders.
Perks & Benefits:
Competitive hourly rate (average annual earnings >$65,000.00) + loadings + performance bonuses
Wellbeing programincluding life insurance, discounted health cover & superannuation options
Access toPerkbox– discounts on retail, fitness, cinema, and more
Employee discountson car rentals across Avis Budget Group
24/7 Mental Health Supportvia Employee Assistance Program (EAP)
Comprehensive trainingto help you succeed and grow
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Ready to be #driventobethebest ? Apply now and start your journey with us
MascotNew South WalesAustralia#J-18808-Ljbffr
