Events & Communications Data Analyst

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

A progressive university, we ground our studies in industry. Expert academics bring their insights into the classroom, with a range of assessment types that aim to be authentic and informed by industry needs. Bridging the gap between study and work, our educators prepare students for career success and connect them with future employers. Building relevant skills, experience and networks from day one, students don't just learn about their industry, they live it.

What's the job?

The Customer Experience team is responsible for delivering all graduation ceremonies across Australia and New Zealand. The Events & Communications Data Analyst role is to support the Events Manager and the broader team in all aspects of data analysis, reporting, graduation preparation and liaising with key stakeholders. This role is hands on, diverse and requires agile thinking. The Events & Communication Data Analyst will be responsible for working with the Student Progressions Team who identify the potential graduates and ensure the database of all graduates for each graduation ceremony.

Day-to-day accountabilities:
- Assist the Events Manager with project management, planning and organisation of all graduations- Support the annual event schedule and manage individual event data.- Maintain accurate records and data capture for all events- Undertake regular process improvement reviews- Manage the events inbox and respond to all enquiries within department guidelines.- Support the Events Manager in managing the eligible graduates through the relevant committees and conferral processes- Ensure graduation documentation is accurate for each student at time of completion/graduation (Higher Education)

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View job description

This is a permanent role and the preferred location will be Brisbane or Melbourne.

Who you are

To be successful in this role you will be:
- Minimum 1 year's experience as a data analyst within the event industry- Minimum 2 years' experience gained in a large scale, multi-faceted events role- Events qualification or relevant experience- Must have experience working with 'EventsAir' management software.- Strong Microsoft Suite skills especially in Excel (essential)- Verbal and written communication skills combined with an ability to liaise at all levels both internally and externally- Exceptional planning and organizational skills

Why join us?

Bold, modern and agile, we're Australia's fastest-growing university going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000 + staff today. In 2020,
_Australian Financial Review_ named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find opportunities for professional development and career progression.

We are a private, for-profit university with a robust research agenda as well as social impact initiatives focused on making the world a better place. We encourage meaningful work from our academics that contributes to our overall mission.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

Our culture

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements (hours and ways of working will vary from role to role) that allow you to bring your best. We've built a culture that celebrates community, collaboration and innovation, where people love what they do
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What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you'll benefit from:

- a positive workplace environment that fosters a global, entrepreneurial mindset
- belonging to a team of researchers making a difference to society
- building on an academic culture connected to industry and community
- opportunities to innovate across teaching and research
- access to internal opportunities that promote professional growth
- flexible working arrangements

Hiring process

We aim to provide you with the necessary information you need at each stage of this pr