Administration Officer

Apply nowJob no:503820
Work type:Permanent
Location:South Brisbane
Categories:Administration
About the role
The Mater Health Administration Services team have two opportunities available for an experienced Administration Officerto join our Front Reception team.
One role is maximum term 6-month contract, full time hours.
The second role will be employed on apermanent full-timebasis.
This is a specialist clinics senior front desk administration officer position.
This role arrives and departs all our patient's attending clinic or virtual appointment.Clinics are located across 8 different areas in the South Brisbane campus.
You will work predominantly day shifts on Monday – Friday, and the successful candidate will need to be available for all shifts between the hours of 7am – 5pm, 8 hours shifts.
Providing Exceptional Customer Service to patient and clients
Providing administrative support to clinical and medical staff
Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
Provide administrative assistance to other senior staff and others as requested
Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
Maintaining and meeting multiple KPI's daily
Support staff training
About you
Experienced in providing medical administration support
Highly developed time management and organisational skills
Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
Excellent customer service and interpersonal communication skills
Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
Ability to be available for all shifts across a 5-day working week between the hours of 7am to 5pm
Advanced IT skills in the Microsoft Office Suite, particularly Excel
A positive attitude and approach to work with a commitment to excellent service and accuracy
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals.
We're leaders in healthcare , education , fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care.
At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home paywith generous salary packaging options, including meal and entertainment benefits
Grow your careerwith access to industry-leading training and professional development through Mater Education
Wellbeing supportthrough our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing serviceswith a corporate discount on private health insurance
Exclusive discountsacross dining, retail, travel, accommodation (just to name a few)
Stay activewith unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great foodwith reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Be part of something bigger.
Make your move with Mater.
#MAKEYOURMATERMOVE
Applications close on Thursday 11th September 2025.Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made.
Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion.
As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
We believe in providing equal opportunities for all qualified candidates.
Advertised:28 Aug 2025 E. Australia Standard Time
Applications close:11 Sep 2025 E. Australia Standard Time
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