Hotel Receptionist

12 hours ago

Brisbane, Queensland, Australia Ymca Brisbane Full time

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Hotel Receptionist | George Williams HotelAs part of the Y, The George Williams Hotel is in the heart of Brisbane CBD.
It is a favourite amongst business and leisure travelers with 103 stylish rooms conveniently located close to key attractions such as Roma Street Parklands, Queen Street Mall, North Quay and Brisbane City Hall.The George Williams Hotel is seeking a motivated and customer-oriented individual to join our team as aCasual Hotel Receptionist.
If you have a passion for providing exceptional guest service and enjoy working in a fast-paced environment, we want to hear from you
ABOUT THE ROLEAs a Receptionist at the George Williams Hotel, you will be responsible for providing outstanding customer service to guests during their stayWhat will my time look like?
Welcoming guests upon arrival and ensuring a smooth check-in/check-out processHandling guest inquiries, requests and providing accurate information about hotel facilities and servicesManaging reservations and assisting with room allocationsProcessing payments, handling cash and maintaining accurate recordsCollaborating with various hotel departments to ensure guest needs are met promptly and efficientlyUpholding the hotel's standards of cleanliness and presentation at the reception areaSupport the Night Manager with daily tasksAm I a good match?
Previous experience in a customer service or receptionist role preferredExcellent communication and interpersonal skillsProficiency in using computer systems and knowledge of hotel management software is an advantageAbility to multitask and work efficiently in a fast-paced environmentStrong attention to detail and problem-solving abilitiesFlexibility to work on a rotating roster, including weekends and public holidays and eveningsHold a current national police check or be willing to obtain oneHere's what on offer?
Join a supportive, inclusive and passionate team in an organisation making a difference.Free gym membership which includes our fitness classesEmployee Benefits ProgramDiscounts for all Y OSHC Services and Day Care FacilitiesDiscounted banking and loan ratesDiscounted private health insurance with MedibankOpportunity to participate in and give back to Y programsEnjoy a discounted overnight stay at George William HotelCounselling Employee Assistance ProgramWe are an inclusive workplace and welcome people from all backgrounds to apply.
We all belong at the Y
At the Y, we are committed to empowering all children and young people to feel safe and be safe.
As a Child Safe organisation, all our candidates must have or obtain a working with children check.To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: are advised that it is an offence for a person disqualified or suspended from holding a blue card to commence or continue in regulated, child-related employment.
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