Quality And Data Team Leader

4 days ago

Perth, Western Australia Hope Community Service Full time

Full time, 76 hours per fortnight located in Perth.
- Salary: $53.84 p/hr + super
- Salary packaging benefits (find out more here on what this means)
- Working Monday to Friday.
- Discounts with a major health insurance provider.
- We offer employees and their family members access to a confidential, and professional counselling service.

**Other benefits**
- Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges.

HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence.

***

**About the Opportunity**

The purpose of the Team Leader is having an oversight of the data and quality team and monitor quality compliance and evaluation against KPI's, reporting, data and standards for the organisation. The role overseeing quality of client work and data in consultation with Manager, Quality and Risk. The role is also required to write funder reports in consultation with Managers and work collaboratively with stakeholders.

**Requirements of the Role**:

- Implement the HOPE audit schedule as allocated to them.
- Provide progress reports to referring agencies, practitioners, and funding bodies.
- Support services with the review, capture and evaluation of continuous improvement activities via the continuous improvement plan.
- Develop, implement, and maintain quality record management and document control systems and processes, which are in line with HOPE's policies and standards.
- Ensure the team collects and reviews their data regularly to maintain accuracy and data integrity.
- Work with Governance and Risk Team Leader to ensure quality and risk information and system are streamlined across the areas of responsibility.

**About you**:

- Certificate or Diploma in Business Administration or equivalent capability from experience.
- Commitment to work in culturally secure and competent ways.
- Demonstrated experience at auditing and reporting on operational systems for a health or community services organisation.
- Proven track record in building and maintaining effective working relationships with a range of internal and external stakeholders.
- Demonstrated understanding of the principles of governance and quality assurance frameworks.
- Demonstrated experience in the development and implementation of policies and procedures, and the use of evaluation and risk management tools.
- Experience in service provision in the Alcohol and Other Drug, Mental Health and or Social Services sector.
- A broad understanding of the challenges and experiences of people in regional Australia.

***

**Our Culture**

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope's ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on 'growing our own'.

Find out more about Hope on our website.

**What to expect next**
- Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply._

**HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

  • Senior Leader Data Quality

    2 days ago

    Perth, Western Australia Bebeedata Full time

    Job Overview:We seek an experienced leader to drive our data quality strategy, ensuring high-quality and accurate data across global systems.About the Role:As senior business owner for data investments, you will partner with technology on design and delivery. You will lead strategic vision, roadmap, and execution of data platforms, aligning with enterprise...

  • Senior Leader Data Quality

    4 days ago

    Perth, Western Australia beBeeData Full time $280,000 - $320,000

    Job Overview:We seek an experienced leader to drive our data quality strategy, ensuring high-quality and accurate data across global systems.About the Role:As senior business owner for data investments, you will partner with technology on design and delivery. You will lead strategic vision, roadmap, and execution of data platforms, aligning with enterprise...

  • Quality Assurance Team Leader,Quality Assurance Team Leader

    3 days ago

    Perth, Western Australia Probe Cx Full time

    **About the Role**We're looking for a motivated and people-focused leader to champion quality across our contact centre. You'll play a key role in shaping customer experience, coaching teams, and turning insights into real improvements that make a difference for our clients and customers.**What you'll be doing**- Lead the delivery of the client's quality...

  • Quality Assurance Team Leader

    3 days ago

    Perth, Western Australia Probe Cx Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or multiple).With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.We are dedicated to doing things better than...

  • Family Program Team Leader

    4 days ago

    Perth, Western Australia Camp Quality Full time

    **Can be based in Perth or Melbourne**:- ** Join a passionate Services and Programs. team changing the cancer story for kids**:- ** Permanent, full time (part time will be considered) with a flexible hybrid working model**Do you want to make a real difference? Come join Camp Quality, a children's cancer charity that has been bringing positivity, fun and...

  • Data Quality Visionary

    2 days ago

    Perth, Western Australia beBeeLeadership Full time $180,000 - $250,000

    Executive Data Quality LeadershipWe are seeking an experienced leader to head our data quality initiatives. The ideal candidate will have a deep understanding of data management principles and the ability to drive strategic growth.Job Description:The successful candidate will lead our data quality program, ensuring the accuracy, consistency, and usability of...

  • Quality Care Leader

    2 weeks ago

    Perth, Western Australia beBeeCare Full time $98,765 - $123,456

    Quality Care LeaderWe are seeking a dedicated and innovative professional to lead our quality care initiatives. As a Quality Care Leader, you will play a crucial role in shaping the delivery of care services that exceed resident expectations.About the RoleThe successful candidate will have experience in managing regulatory relationships and leading...

  • Data Quality

    4 days ago

    Perth, Western Australia Westrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Chief Data Quality Strategist

    2 days ago

    Perth, Western Australia beBeeData Full time $107,563 - $141,915

    Job Overview:We seek an experienced leader to drive our data quality strategy, ensuring high-quality and accurate data across global systems.In this role, you will partner with technology on design and delivery of data platforms. You will lead the strategic vision, roadmap, and execution of these platforms, aligning with enterprise data governance and...

  • Marketing Team Leader

    4 days ago

    Perth, Western Australia Universal Business Team Full time

    The Company Aquatec Equipment is the leading supplier of pond, outdoor water garden and water feature equipment throughout Australia and New Zealand. Aquatec Equipment are a team of passionate people, their mission is to help individuals discover, create, and enjoy outstanding living spaces.The Role Aquatec Equipment is rapidly growing and are seeking an...