Injury Management Advisor

**Injury Management Advisor**

**Location**: Leichhardt, NSW (with travel across depot locations)
**Employment Type**: Full-time | Immediate Start Available

**Join a nationally recognised leader in public transport and make a genuine impact on the health, safety and wellbeing of our people.**

Transit Systems is currently seeking a **highly experienced and motivated Injury Management Advisor** with a strong background in **workers compensation claims** and **return to work coordination**. This is an exciting opportunity to play a key role in ensuring the timely and effective management of workplace injuries while supporting our valued employees throughout their recovery journey.

Reporting to the **National Workers Compensations Manager**, you will manage all aspects of injury management and RTW processes, ensuring legislative compliance and best practice.

**Key Responsibilities**
- Manage and coordinate the **Return to Work (RTW)** process for injured workers, ensuring compliance with workers compensation legislation.
- Be the **primary point of contact** for injured workers and support them through recovery and reintegration into the workplace.
- Collaborate with health professionals, rehabilitation providers, claims managers, and other stakeholders.
- Monitor injury recovery progress and implement appropriate return-to-work plans.
- Undertake investigations into significant incidents to drive claim outcomes and improvements.
- Conduct claim reviews with internal teams to ensure optimal results.
- Oversee **fitness for work** assessments and processes.
- Maintain timely and accurate reporting with the regulator and within internal systems.
- Prepare and present reports on RTW statistics and case outcomes.
- Foster a supportive and proactive injury management culture across all levels of the business.

**About You**

You are a confident and compassionate professional who thrives in a dynamic, people-focused role. You demonstrate sound judgment, build strong relationships, and navigate sensitive situations with empathy and professionalism.

**Skills & Experience**
- Qualification in **Return to Work Coordination** or an equivalent allied health field.
- Minimum **3 years' experience in injury management**, ideally with a large employer or insurer.
- In-depth knowledge of **workers compensation legislation** and injury management best practices.
- Strong background in **claims management** and third-party provider liaison.
- Excellent communication, negotiation and influencing skills.
- Proven ability to work autonomously and manage multiple priorities.
- Exceptional attention to detail and time management skills.
- High level of **administrative and reporting proficiency**.
- Professional presentation and a commitment to confidentiality and quality service.

**Why Join Us?**

At Transit Systems, you'll be part of a supportive, safety-first team that genuinely values the health and wellbeing of its people. This role offers a meaningful opportunity to make a difference while contributing to continuous improvement in injury management practices across our organisation.

**ABOUT US**

In partnership with the Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city's sustainability and liveability.

Transit Systems NSW is part of Kelsian Group (Kelsian), Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, Singapore, USA, UK and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

Kelsian has over 30 years' experience delivering tourism and passenger transport services. The Group is a leader in sustainable public transport as the operator of Australia's largest zero emission bus fleet and Australia's largest electrified bus depot.

As at 31 Dec 2024, Kelsian directly employs over 12,600 people and operates over 5,800 buses, 115 vessels and 24 light rail vehicles that delivered more than 378 million customer journeys over the last year.

For more information about Transit Systems, please visit our website.