Quality Assurance Supervisor

1 week ago

Sydney, New South Wales, Australia Inghams Group Limited Full time

**Posted**:
21/05/2025

**Closing Date**:
20/06/2025

**Job Type**:
Permanent - Full Time

**Location**:
NSW - Ingleburn

**Job Category**:
Operations

We've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years. A large part of our strong growth and success is because we're always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together. Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand's first choice for poultry.

Job Description

**Your opportunity to join our team** at Ingleburn**

The Quality Assurance Supervisor supports the QA Manager in leading and implementing quality assurance programs and ensuring compliance with food safety, animal welfare, and regulatory standards.

This is a day shift role based at our Ingleburn Further Processing site. It's a hands-on position working in a fast-paced environment where you will spend a large part of your time on the factory floor, along with the need to complete office-based clerical tasks.

**Key responsibilities**:

- Assist the QA Manager in leading the site's Product Pride Program.
- Review and file all production and quality-related paperwork daily
- Maintain critical QA documentation including:

- Foreign Matter Register (Internal & Supplier)
- Bucket Walk Register
- HACCP and CCP Logs
- Packaging Traceability and Ingredient Logs
- Hand Swab Register
- Conduct weekly GMP walks across Raw, High-Risk, and External areas
- Collate and review quality testing results and oversee corrective actions. Manage verification schedules in line with HACCP and QMR
- Investigate and respond to customer complaints and product non-conformances
- Coach and train Quality and Processing employees on animal welfare, food safety, and quality compliance per Ingham's procedures
- Assist in the planning and execution of new product and process trials
- Adhere to workplace safety rules; identify and escalate hazards and risks
- Collaborate with Operations to maintain compliance and support improvement programs
- Support internal and external audit programs, including preparation and corrective action follow-ups
- Identify, escalate, and verify issues relating to animal welfare, food safety, and quality compliance

**Key requirements**:

- Proven experience in a food manufacturing quality role
- Strong understanding of HACCP, GMP, and food safety standards
- Knowledge of BRC and CFSMR audit processes
- Excellent communication, coaching, and problem-solving skills
- Ability to work cross-functionally with operations and quality teams
- Strong organisational and documentation skills

We're looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that's Always Good

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