Medical Secretary

2 weeks ago


Brisbane, Queensland, Australia Genesiscare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life's best work

As the Medical Secretary you are responsible for supporting the functioning of a busy medical practice and providing exceptional patient care. The primary purpose of the role is to provide high quality, accurate and efficient secretarial support to the team of specialist Cardiologists, including diary & correspondence management, reception and telephony services. Ensuring an absolute commitment to the delivery of professional, caring and friendly services to patients, referrers and customers.

What you'll do:

- Secretarial support to cardiologists - diary management, processing incoming correspondence, actioning referrer requests
- Practice reception services
- Telephony support
- Support to all technical staff
- Exceptional patient care, and
- Assistance to administrative team and other stakeholders.

Who you are:

- Demonstrated understanding of and an ability to provide friendly and efficient patient care and customer service.
- Proven experience to work effectively both independently and in a team environment.
- Excellent computer skills with the ability to quickly learn the relevant medical software platform.
- Exceptional organisation and communication skills with the ability to efficiently work as an effective member of an administrative support team.
- Exceptional phone manner and the demonstrated ability to seamlessly handle competing inquiries.
- High attention to detail and excellent organizational skills.
- Experience working in a fast paced environment.

What's in it for you (tailor by geography)
- Own your development, learn every day and be part of GenesisCare's rapid growth
- Internal career development opportunities g
- Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
- A rewarding purpose-led organisation that provides positive outcomes to patients everyday
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease
- Fast paced, high performing & agile working culture with lots of change due to our rapid growth
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs
- Free access to thousands of LinkedIn training courses

Who we are:
We are 600+ highly trained healthcare professionals and support staff across Australia, designing heart, sleep and respiratory disease treatments to help patients achieve the best possible life outcomes.

National care

Across Australia, we have more than 80+ centres to help us bring the right care to our patients. Every year our team sees more than 500,000 patients nationally across our Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of 'care' that is patient focused, and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to truly make a difference, join us at GenesisCare

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.


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