Contact Centre Consultant

2 weeks ago

Sydney, New South Wales, Australia Buscojobs Part time

Overview
Contact Centre Consultant - Central Coast
About Us
PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 34 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West.
We are excited to be entering the next phase of our growth and expansion plans.
It is a remarkable time to join PRP, where we are committed to providing the highest quality of patient care, with a personal touch and your contribution matters in shaping the future of PRP.
Join our thriving Contact Centre located in a purpose-built, light-filled office space on the Central Coast.
With free onsite parking, easy access to public transport, and a spacious breakout area, our office is designed to support collaboration, wellbeing, and professional growth.
About the Position
As a Contact Centre team member, you\'ll be the first point of contact for our patients, managing inbound and outbound calls with professionalism and empathy.
Your responsibilities will include :
Booking patients into a wide range of imaging procedures
Advising patients on pre-appointment preparation
Accurately entering patient and referrer information across systems
Processing billing and liaising with referring doctors and technical teams
We provide extensive initial and ongoing training to set you up for success.
You\'ll be encouraged to contribute ideas, improve processes, and help foster a positive team culture.
This is a permanent part time position, with the working hours of 9am - 3pm, Monday - Friday.
About You
We are looking for someone with :
A strong background in customer service, ideally in a call / contact centre
Excellent communication skills with a compassionate approach
Confidence working in a KPI-driven environment
High attention to detail and adaptability
Experience using CRM systems and handling confidential information
A team-oriented mindset with the ability to work independently
Ambition to grow and thrive in a fast-paced environment
What We Offer
Competitive salary and employee benefits (including discounted health insurance and gym membership)
Clear career progression pathways and secondment opportunities
Modern facilities with state-of-the-art equipment
A friendly, diverse, and professional team environment
Monday to Friday schedule - enjoy your weekends
Our Values
We put care into everything we do.
We are courageous and accountable.
Our reputation is outstandingand we trust and empower each other.
Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.
Applying
For a confidential discussion, please contact Ian Jones -please click the "Apply Now" button below to submit your application.
For further information on PRP, please visitwww.prpimaging.com.au.
You must have full work rights for Australia to be considered for this position.
PRP is committed to equity diversity and inclusion.
Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
#J-18808-Ljbffr

  • Contact Centre Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicants Join to apply for the Contact Centre Consultant role at Belgravia Leisure NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017 A close-knit supportive team No cold calls - all warm leads and inbound calls Multiple positions available...

  • Contact Centre Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Part time

    Contact Centre Consultant - BlacktownLocation: Blacktown | State-Of-The-Art Contact CentreCommitment to ongoing training & developmentFree onsite parking | Monday to Friday, 9am to 3pmAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central...

  • Contact Centre Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Contact Centre Consultant - Central CoastAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central West. We are excited to be entering the next phase of our growth and expansion plans. It is a remarkable time to join PRP, where we are...

  • Contact Centre Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Contact Centre Consultant - Central CoastAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central West.We are excited to be entering the next phase of our growth and expansion plans.It is a remarkable time to join PRP, where we are committed...

  • Contact Centre Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Part time

    OverviewContact Centre Consultant - Central CoastAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 34 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. We are excited to be entering the next phase of our growth and expansion plans. It is a remarkable time to join PRP, where...

  • Maintenance Contact Centre Consultant

    7 days ago

    Sydney, New South Wales, Australia Defence Housing Australia Full time

    **Job no**: 493548**Work type**: Full Time**Location**: Hunter Valley, Adelaide**Classification**: DHA Level 3**Are you looking for a role in a fast-paced after-hours Contact Centre environment?****Are you a customer service super star who thrives on helping others and is interested in supporting our Defence personnel with their housing needs?****Defence...

  • Contact Centre Consultant

    7 days ago

    Sydney, New South Wales, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Looking for flexibility in your role with a modern office and great public transport access?- Are you a great problem-solver?- Do you love providing great customer experiences for a wide range of people?- Do you have a great phone manner and 'smile in your voice'?Full-time opportunities available. All training provided.**About Us**At Belgravia Leisure, we...

  • Contact Centre Consultant

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $69,489 - $76,786

    Job SummaryWe are seeking a highly motivated and customer-focused professional to join our Maintenance Contact Centre team as a consultant.The ideal candidate will be responsible for delivering exceptional customer service and administrative support to Defence members, investors, and third parties.About the OpportunityThis is a permanent full-time position...

  • Contact Centre Consultant

    6 days ago

    Sydney, New South Wales, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Looking for flexibility in your role with a modern office and great public transport access?- Are you a great problem-solver?- Do you love providing great customer experiences for a wide range of people?- Do you have a great phone manner and 'smile in your voice'?Full-time opportunities available. All training provided.**About Us**At Belgravia Leisure, we...

  • Contact Centre Consultant

    6 days ago

    Sydney, New South Wales, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Looking for flexibility in your role with a modern office and great public transport access?- Are you a great problem-solver?- Do you love providing great customer experiences for a wide range of people?- Do you have a great phone manner and 'smile in your voice'?Full-time opportunities available. All training provided.**About Us**At Belgravia Leisure, we...