Program Manager, Warehousing, Manufacturing, Supply

Bachelor's degree in Business, Supply Chain or a related field or equivalent experience
- 4+ years of experience owning and driving end-to-end large scale cross-functional programs
- 4+ years of experience in prioritizing activities into complex projects/programs, and influence stakeholders, at times with limited direct authority
- 4+ years of experience in practicing project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting
- Advanced in Microsoft Excel
- Advanced written and verbal communication skills

Job summary
Amazon Physical stores is changing retail shopping. Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, we'll charge your Amazon account and send you a receipt.
Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA Our goal is to be Earth's most customer centric company and we are just getting started.

We are looking for an experienced Operations Manager to build processes and drive enhancements for our store launch supply chain. This leader must be an expert simplifier with experience in warehouse and/or inventory management. They manage the performance and processes of third-party vendors to drive operational support across the Amazon Physical Stores Network. They leverage their expertise to drive innovations and lead projects to reduce cost and help the organization scale. They are responsible for identifying issues, defining solutions, and creating processes. They will need to create strong partnerships across supply chain, finance, product, and technical teams and their impact will be visible at the Director level. They need a deep understanding of operational processes and the willingness to build structure to make better decisions. This leader works independently to identify, document and communicate solutions that will enable the customer experience and ensure our processes support the overall supply chain.
This position works with a team of transportation, procurement, and inventory experts. They are actively engaged in day-to-day operations to identify root causes and improve performance. They interact with third-party providers and aggregators. This is a high-visibility, high-impact role that is only going to grow. If you're excited to make important decisions and lead autonomously, this is the position for you.
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- In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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- Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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- Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Key job responsibilities
Manage 3P Vendor performance for pick/pack and on-time deliverables
Handle any regional escalations within the warehouse and 3P
Execute new initiatives, document best practices for existing processes, and standardize strategy
Suggest and drive process improvements, metrics to improve the overall warehouse performance and efficiency
Contribute to warehouse capacity planning
- Experience in managing people
- Proven analytical skills and highly comfortable with numbers
- Exceptional interpersonal and communication skills, including strong writing and speaking skills
- Proven track record of taking ownership and driving results
- Ability to manage multiple competing priorities
- Ability to work across multiple teams to create scalable solutions to monitor business performance and interpret key performance metrics into actionable recommendations
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
- Ability to deliver results in a fast-paced, ambiguous environment
- Innovative; loves to challenge status quo and reinvent on behalf o