Product Owner

Work Type : Full Time

Location : QLD
- Join a global and growing insurance organisation
- High performing, collaborative team enviornment
- Toowong Location - Brisbane Inner City

**Who are Auto & General**:
Auto & General is the Australian arm of a private global group with 8,000 employees across 31 offices and over 8.9 million customers worldwide.

In Australia, Auto & General launched in 2000 and has grown to provide industry-leading motor, home and travel insurance products both directly through Budget Direct and via industry leading partnerships. With an Australian team of 1400+ we are now looking for talented individuals who can help drive our ambitious growth plans.

**The Role**:
Be part of a team of delivery specialists in creating the best digital experiences for our customers. You'll find yourself engaging with senior stakeholders across the business to ensure all parts of the features we deliver meet or exceed expectations as part of a complex financial system.

You'll be a part of a significant strategy to create and maintain Australia's best web based digital platforms for quoting, selling and managing insurance policies. With a key focus being customer
experience, the platforms allow our customers channel of choice without compromise of experience.

As a key member of a delivery team, the Product Owner crosses boundaries between development and other business functions to ensure any solution meets key outcomes within the business and
ensures priorities are communicated effectively to their delivery team. Additionally, you'll work closely with our UX/UI team who have a track record of relentless customer representation.

**Accountabilities**:
The key position requirements are:

- Achieve specific business performance outcomes through design and delivery of customer and business focused digital web solutions for quoting, selling, and managing insurance policies
- Prioritisation and execution for key parts of a strategic delivery stream
- Engage and perform key Agile duties with your delivery team
- Actively participate, contribute, and execute against a Community of Practise to ensure alignment across the Product Owner role in the delivery process
- Ensure consistency of customer experience in a digital web format
- Engage with senior business stakeholders to ensure solutions meet a complex set of business requirements
- Work alongside a dedicated team Business Analyst to produce Requirements, Stories and Tasks for your delivery team
- Responsible for approval of features alongside the Testing team and the broader business before release to our customers

**Knowledge and Experience**:
**EXTERNAL ONLY**
- Agile experience 2+ years
- Experience with:

- large and complex technology stacks
- stakeholder engagement and management
- Improving customer journeys
- organising and facilitating workshops
- Agile delivery methodologies
- Financial and regulated industries
- Jira & Confluence
- Business Analysis
- eCommerce

**Our **Benefits**:

- Toowong - City fringe location
- Enjoy additional leave days - 'ME' leave and 'Volunteer Day' leave;
- Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites;
- Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement;
- Employee discounts on Car, Home, Travel insurance, Roadside Assistance;
- Income protection insurance provided to support you in the event of non-work related illness or injury;
- Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

**Auto & General welcome and value diversity in the workplace**

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.