Bookings Clerk

2 weeks ago

Sydney, New South Wales, Australia Ramsay Health Care Full time

**Theatre Bookings Clerk/Administration**

**Full Time (10 month contract) **opportunity at **Westmead Private Hospital**.

**About the Role**

We have a part-time position available for enthusiastic, motivated and experienced administration clerk to join our Business Office Department as a Theatre Bookings Clerk. Joining our team in this opportunity will see you provide comprehensive customer focused service to our surgeons, anaesthetists, nurses, staff and secretaries. You will be responsible for all bookings and administrative duties related to the Operating Theatres.

Key responsibilities of this job include (but are not limited to):

- Management of the administration of the Theatre bookings flow
- Coordinating all requirements for surgeon's theatre list
- Joining our team in this opportunity will see you provide administrative support to our theatre complex and scheduling team.

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

This role will suit an individual with proven medical administration experience as this is a fast-paced environment.

You will also bring:

- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre or hospital bookings (highly desirable)
- Experience using Patient Information Systems (highly desirable i.e. Meditech)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)
- A professional phone manner with experience managing incoming and outgoing calls
- Proven ability to work in a customer service focused environment

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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