Home Support Officer

1 week ago

Ballarat, Victoria, Australia Calvary Full time

Home Support Officer - Calvary Aged Care
Progress with purpose at one of Australia's largest health care providers
Salary packaging, benefits and professional development in a supportive team environment
Parental Leave position with option for ongoing part time work
About the role
The Home Support Officer position at Calvary Kirralee is a Parental Leave position with option for ongoing part time work. The primary responsibility is to support the Home Manager in day-to-day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents, and staff, with a focus on providing courteous reception and administrative support.
If you pride yourself on your outstanding administration and communication abilities, enjoy a friendly and culturally diverse environment and have a great attitude then we want to hear from you
**Your main duties will include**:
Ensure clear and timely administrative activities to support customer care
Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
Assist with walk-in inquiries and record them appropriately
About you
Well-developed interpersonal and communication skills.
Commitment to providing high-quality customer service and a genuine interest in the elderly.
Attention to detail, multitasking abilities, and effective time management skills.
Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.
Desirable
Previous experience in aged /health care
Rostering and payroll experience using Kronos
Qualifications in Administration
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you.
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Please note the following**:

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