Customer Advisor

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

Branch Customer Advisor – Banking – Sunshine Coast & Wide Bay market

Are empowered to make a positive difference for customers and communities. Given the opportunity to learn, grow, and achieve. Deliver a seamless, consistent, and tailored customer experience every day.

Our people are customer obsessed. They prioritize the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer-centric company in Australia and New Zealand.

The Hours (Monday - Friday):

Part-time and Full-time positions available.

More focus on you:

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling, and mobility opportunities to ensure they are set up for success. We also offer:

  • Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances.
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events, and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.

For more information on NAB Colleague Benefits and Perks, visit our website.

Each day, you'll go above and beyond to:

Support NAB's Sunshine Coast and Wide Bay branches by being the first point of contact for our customers, putting them at the centre of everything you do. Identify the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions. Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:

  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.

No banking experience required — full training provided.

A diverse and inclusive workplace works better for everyone:

We know that our people make us who we are. That's why we have built a culture of equity and respect—where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment where all NAB colleagues' backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process and accessibility, please visit our website. To discuss adjustment requirements, please contact the NAB Careers team, referencing the job number, or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, so we encourage you to apply at your earliest opportunity.

Unsolicited CVs from agencies will not be accepted.

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